My family and I arrived at the store at around 4p, we were greeted by Brenden. We were initially just looking, with a specific breed in mine that we wanted. Several caught our eye, each puppy we inquired about we were given thorough information. Payment options were explained in detail & also puppy packages were explained. With the great customer service shown to us our family has decided to add to our family & we will be going to pick up our puppy shortly. This is a great family orientated store.