Customer Comments: Matt deserves a raise....Excellent worker. We love our new puppy.
Ellesheia P.
Customer Comments: My visit was very good. Kaleigh was nice & helpful also patient. I would recommend Petland to anyone.
Ellesheia P.
Customer Comments: Everyone was so helpful and nice
I recommend
Ken M.
Customer Comments: Good clean puppy fun. And they don't get upset if you're just there to play with the doggos
Lucy R.
Customer Comments: Great service, they really work with you and explain everything. Very clean and they send you home with a cage kit! Definitely would come back!
Julie B.
Customer Comments: Came to find my new fur baby and fell in love with the first one I met ! Store was clean.. people we very helpful ! Gage is super.
Sabrina V.
Customer Comments: Staff was very informational and friendly.
Matthew H
Customer Comments: They were attentive and answered all our questions. Matthew was nice & understanding.
Sharadha G.
Customer Comments: Thank you Gage for sending us home with our lifetime bundle of happiness!!
Jason & Jenna S.
Customer Comments: Great experience! This is our second dog from Petland Novi! Employees are knowledgable and care about the dogs. Dogs are healthy and well cared for.
Myong W.
Customer Comments:
Worked with a gentleman named Gage. I highly recommend Gage and Petland in Novi Michigan for pet needs. We are very happy with the manner in which we were treated.
Tom G.
Customer Comments: Fantastic store! Always clean and happy puppies.
Debbie F.
Customer Comments:
The whole experience was great. Very informative and helpful to make sure you're comfortable with your decision. We will definitely be back!
Sarita G.
Customer Comments: Great customer service. Very attentive informative.
Sarita G.
Customer Comments:
I got two dogs from here!
Meagan S.
Customer Comments:
Such a great store! Awesome customer service!
Gregory P.
Customer Comments: Melissa was most professional, personable & knowledge. Had a very special time at your store and adopted me new best friend. Thanks!!
Tracey Martin H.
Customer Comments: Phenomenal staff, great canine supplies and so happy with our 9 month old GSD "Bella Marie," who's been with us for 5 months!
Beth F.
Customer Comments:
Excellent customer service! So happy with my new puppy!
Kosuke & Junko N.
Customer Comments: I loved how we could pet a lot of cute puppies and that we met the right puppy. I love it!!
Elizabeth F.
Customer Comments: Very friendly knowledgeable staff. Answered all of my questions. My new puppy is very excited to go home. Thank you!
Erika T.
Customer Comments: Awesome staff very attentive and helpful!
Matthew S.
Customer Comments: It's fun to see pets. This place is so friendly!
Olivia I.
Customer Comments: We got a husky from here and it was great service all dogs are well taken care of!! 10/10 recommend !!
Kalil K.
Customer Comments: Amazing customer service by Matt. We are very happy and look forward to enjoying our new pet.
Sasha F.
Customer Comments: Sabrina is the best.
Lindsey and ryker w.
Customer Comments: We just bought a Mini glodendoodle week ago. We looked at her Aug 27 th. They were very helpful Gage and another guy. The process was easy and they were very helpful. Thanks again
Alexis L.
Customer Comments: Gage was great! Super helpful & super nice even though it was crazy busy! He also helped me through every step of the adopting my new puppy.
Trevor A.
Customer Comments: Gage and Steve were such a great help. Could not be more happy to take home my hew puppy. Thank you for all your help. Would recommend to others.
Myrna H.
Customer Comments:
A fun way to spend the day! With the little puppies very kind and professional staff very helpful. A GREAT WAY TO RELAX AND RELEASE THE STRESS with cute and furry little friends. 😊
Qing L.
Customer Comments: Everyone here is really nice & we are glad that we found a dog we love.
Jennifer K.
Customer Comments: Everything was great! Thank you!
Gino & Mia D
Customer Comments: Matt was very nice and informative. Also a proud puppy owner. Thanks Matt!
Alexis L.
Customer Comments:
I came in here today and it was crazy busy but Gage helped me through every step of adopting my new puppy even though it was chaotic. He was super nice and super helpful!!
Ioana A.
Customer Comments:
Kids love going there for the free play time with the pups. Amazing customer service
Garfield S.
Customer Comments: Great store :)
Beverly B.
Customer Comments: Very polite, through, answering all my questions, very professional. I would refer everyone I know to visit.
Julia K. & Tracy M.
Customer Comments: Gage did an awesome job going through all the paperwork, was quick and easy to understand.
Customer Comments: Gage was amazing!! So happy with our new addition to the family! #HomeForever
Jodi M.
Customer Comments:
Very friendly people work here. Happy to answer questions and are not pushy.
Mary E.
Customer Comments: Very family friendly and beautiful dogs!
Scott R.
Customer Comments: Very good experience working with petland for the purchase of my furry companion. Petland was very knowledgeable and made the experience a positive one. Would recommend them to a friend!
Zoja N.
Customer Comments: Love this company so much!!!!
Chloey S.
Customer Comments: Love petland novi!
Heather E.
Customer Comments: They always have cute, healthy looks pets!
Lydia T.
Customer Comments: Best place ever! Very friendly customer service always has what we are looking for. Very determined to find good homes for the puppers.
Margie & Abrianna O
Customer Comments: My visit was very thorough and informative. Petland really explained all the information concerning our new pet.
Brittney H.
Customer Comments: ABSOULTELY ADORE THIS PLACE. i love that you are able to play with the Animals animals!
Tylecia & Tammy H.
Customer Comments: Very pleasant. Employees very nice and willing to help and all dogs were clean and so cute! A very great place to buy a dog.
Jordan B.
Customer Comments: Very kind people and very good business.
Dana N.
Customer Comments: Gage was very friendly. He explained everything well. Thank you!
Phyllis S.
Customer Comments: Very good experience. Love the dogs!! Clean & everyone so helpful.
Tammy L.
Customer Comments: Love Petland Novi, the customer service is amazing! I am taking home my puppy CoCo home. Thank you petland.
Shelly B.
Customer Comments: Cute pets.
Bubba K.
Customer Comments: They literally have the cutest puppies I’ve ever seen
Hesse S.
Customer Comments: Thank you for your great service.
Dionysios & Katerina K.
Customer Comments: He was extremely knowledgeable and helpful.
Tammy W.
Customer Comments: Petland Novi has great customer service. Today was our second visit and we are taking our baby home.
Courtney H.
Customer Comments: the service here was great. All the staff was very helpful and made the process easy and enjoyable.
Billy L
Customer Comments: This place is amazing and everyone is so helpful gage went the extra mile to ensure I got the newest member of my family!
Bailee P
Customer Comments: This place is great! With the cutest puppies! And nicest staff!
Jordan A
Customer Comments: I always love going to pet land in Novi! When going to the Novi mall it’s always a must stop place! I always find something new in there that I haven’t seen at other places. The puppies appear to be healthy and full of energy!
Megan C
Customer Comments: Great Service! Got both of my puppies from here, I also love the photos the post of the new dogs on Facebook! So cute
Meagan M
Customer Comments: Love this place ! Great experience :)
Shawn
Customer Comments: Petland is great and treats their animals very well
Ashley Q
Customer Comments: Wonderful staff very friendly and caring. Great prices and puppies are all so adorable!!!!
Maddie H
Customer Comments: This place seriously has some of the cutest pets I have ever seen! I want to take every single one home.
Tammy L
Customer Comments: Love Petland Novi, the customer service is amazing! I am taking home my puppy CoCo home. Thank you petland.
Jessie hoffstetter
Customer Comments: Your pups are absolutely adorable!😍 Can't wait to visit! 😁❤️
Jessie hoffstetter
Customer Comments: Your pups are absolutely adorable!😍 Can't wait to visit! 😁❤️
Jessie hoffstetter
Customer Comments: Your pups are absolutely adorable!😍 Can't wait to visit! 😁❤️
Travis Thompson
Customer Comments: Dogs so cute it should be illegal. Make sure you don't let your wife and kids look at them!
Ashley W
Customer Comments: Beautiful puppies and super friendly and helpful staff!
Erika M.
Customer Comments: Beautiful puppy selection! Always has fur babies at best interest!
Rylee Rhodes
Customer Comments: Good selection of pet supplys
Rylee R
Customer Comments: Good selection of pet supplies
LLBRIANNA m
Customer Comments: Love the cute contests
Kayla Poppiti
Customer Comments: Good Store
JILLIAN B.
Customer Comments: Love coming to the novi petland! Animals are always healthy, happy and clean. Awesome staff!
JILLIAN B.
Customer Comments: Love coming to the novi petland! Animals are always healthy, happy and clean. Awesome staff!
Travis Porter
Customer Comments: Great looking dogs!
Andrea M.
Customer Comments: The staff at Petland Novi was wonderful! Ashley was so knowledgeable and really made me feel comfortable as I got a new puppy! She was so nice and helped out a great deal! My experience was amazing! Fenway is an amazing, healthy, kind, and smart dog! We love him so much!
Lytzy L.
Customer Comments: I recommend this place! I love going there! Just to look around, family members have bought puppies there! Great safe!
Emily S.
Customer Comments: Great looking puppies, helpful staff.
KELSEY
Customer Comments: Beautiful Selection of dogs with great personalities (-:
DAWN G
Customer Comments: We recently bought a pomsky from your novi store and we were highly impressed at the process . Sabrina Was excellent in educating us on this new breed. we could not imagine life without our new puppy and would definitely buy another dog in the future from Petland in NOvi
Kayla M.
Customer Comments: Emily was very helpful and patient in helping me make a decision on a puppy. I am very happy with my choice.
Abby B.
Customer Comments: Love that they do such fun and generous contests!!
Jill P.
Customer Comments: Petland Novi is amazing! Definitely where the only place i look when i get puppy fever!
Kyla V.
Customer Comments: Always looking to find wonderful dogs their furever homes 💕
Heather K.
Customer Comments: Have always had great service when visiting this location. Staff is friendly and knows their stuff.
Danielle s
Customer Comments: Staff is very Pleasant to work with and always have the cutest puppies!
Becky
Customer Comments: Wonderful job!
Shelby S.
Customer Comments: Beautiful puppies and they always have what you need for your fur babies!
Madison S.
Customer Comments: I would absolutely recommend Petland Novi if you're looking to adopt your next furrever friend! The main reason I love Petland is because they don't use puppy mills where many places do. They are always very willing to let you take out and spend time with the dogs that you might be looking into taking home. The employees also give great recommendations based on families and home life if it's your first pet and tips to make each dog to feel right at home. They gave me the time and resources I need to make my adopted pup into my best friend.
Amanda S.
Customer Comments: The staff is awesome!! And I love my furbaby Luke!!
Katelyn S.
Customer Comments: Great service and lots of choices. I love this place!
Jess Tyrer
Customer Comments: Love all the posts on Facebook! MAKEs getting info easy!
Mercedes Parker-Urban
Customer Comments: Although I have not purchased any of Petland Novi’s fur babies, I do always look at the beautiful puppy breeds that they have to offer! When contacting them in the past regarding specific puppies, they were kind and able to answer any questions I had as well as provide me with more information. Looking forward to the future purchasing an amazing breed through Petland Novi!
Katie Curley
Customer Comments: GReat company!
Seth R.
Customer Comments: The animals are so cute
Matthew C.
Customer Comments: We came to get a dog and found a great selection and knowledgable staff helped us find our "Golden"
Moustapha M.
Customer Comments: Perfect! We fell in love w/ our baby Hatter and couldn't be happier!!
Jon Morgan S.
Customer Comments: Gage was amazing so helpful and smart about buying my first puppy. He needs to get a raise!!! Thank you Gage!!!
Emily L.
Customer Comments: Very wonderful place with a large selection of dogs!
Ashley Fritz
Customer Comments: Love seeing all the adorable puppy pictures daily, and love how quick the staff is to respond back to you online when interested in a puppy! Hope to be a future customer one day!
Bev T.
Customer Comments: Great, would purchase again
Julia K.
Customer Comments: Gage did an awesome job! So happy with my experience here!
Amar S.
Customer Comments: A huge variety of pups to choose from and the managers give a lot of give information. The pups are a bit pricey but come with a lot of starting materials to help care for the puppies.
Gabrielle G.
Customer Comments: Excellent service!
Meagan T.
Customer Comments: Very friendly and helpful staff!
Kate T.
Customer Comments: Service was great. Healthy puppy!! Ask for Omari!! He was a wonderful help.
Garrett H.
Customer Comments: Great, Informative, Matt was Awesome!
Christopher S & Leslie C.
Customer Comments: We were very impressed with the facility and the staff. We are taking home our forever puppy.
Adrian B.
Customer Comments: My visit was nothing but great! I had an awesome experience and when ready for a new puppy. I will be back. Hopefully Gage is still here when that time comes because he went above and beyond for my family and I.
Bianca F.
Customer Comments: I had an awesome experience here at pet land. Gage is the absolute best. He made sure we were able to leave with the little guy that stole our hearts. I would definitely tell people to go here. They are determined to find all of their puppies a great home to go to and will do whatever they can to help you get the puppy if your choice. Thanks again Gage you're the best.
Foxy The Kawaii Pirate
Customer Comments: It's so adorable there the service of the employees was amazing and they helped me pick out my first German shepherd!
Jamie B.
Customer Comments: Had an absolutely amazing experience and was blessed to bring home the sweetest little addition. Bree was awesome, she took the time to answer all questions and is incredibly knowledgeable! Thank you for everything!
Crystal M.
Customer Comments: We adopted a beautiful puppy at petland!! Very good place! We ended up falling inlove with a Danniff puppy we named her black widow! Alex was super helpful gave us a lot of helpful tips with out puppy. He also gave us space so we could bond with the puppy! They are pricy but I feel like they stand by their puppies because they do pay for you first 3 weeks of pet appointment to make sure you do have a healthy puppy! We went to our first puppy check up today she is healthy and happy! So thank you Alex and thank you for all the educational tips u gave us!!!!
Shelby S.
Customer Comments: Got the cutest dog here and the staff was very helpful with all of our questions
Carol P.
Customer Comments: Employees were fast and explained everything very well.
Tasha L.
Customer Comments: The staff is very helpful, friendly and knowledgeable. Very cute puppies!
Jennifer C.
Customer Comments: You can sit and play with puppies, can't get better than that.
Shruti B.
Customer Comments: We love going there to play with the pups. Staff is very friendly
John M.
Customer Comments: The workers are very helpful
Bradley S.
Customer Comments: Great experience. Our second dog from Petland Novi. Thank you Jesse!
Rebecca B.
Customer Comments: Always get the best service ever at this petland! Plus they always have the cutest puppies! Today we went home with an adorable beagle, and we can’t be more ecstatic!
Laurie M
Customer Comments: Awesome! 2nd time around
Ashley was so thorough and informative what a wonderful experience after losing our last dog about a year ago.
John M.
Customer Comments: Great experience and customer service
Deborah M.
Customer Comments: Jessie was outstanding! Found our perfect puppy
Jessica S.
Customer Comments: Workers are friendly and often walk around with some of the pets. They seem ok with the fact that many people just come in to look and play with the dogs with no itention of adopting.
xXMajorcombXx
Customer Comments: Amazing customer service and friendly environment. Absolutely phenomenal experience working with petlands crew
ADRIanaa
Customer Comments: Great service
Gretchen S.
Customer Comments: Everyone helped out with picking the perfect puppy. So excited to take her home!
Andrew M.
Customer Comments: Matt was great super helpful uniting us with our best friend.
Major C.
Customer Comments: Amazing customer service and friendly environment. Absolutely phenomenal experience working with Petlands crew
Tiffany P.
Customer Comments: Friendly service. Explains everything in great detail.
Courtney U.
Customer Comments: Super friendly, helpful, and very knowledgable.
Hong L.
Customer Comments: Staff was helpful, friendly, and knowledgable. We were very happy with the service we've gotten.
Tony W.
Customer Comments: Ashley was great, her customer service is off the charts. I truly love all the staff and location.
Katina C.
Customer Comments: My visit was awesome! The staff was extremely patient :) Gage was amazing & very informative! we are happy with our purchase too - Jet is a great addition to our family :)
Joshua G.
Customer Comments: We came here to look at bulldogs and found our "perfect Match!" Employees were very professional, friendly & helpful: Overall, the experience was amazing! we'd recommend Petland to our family & Friends! Thank you! We love our new friend, companion/ Member of the family.
Thompson G
Customer Comments: Nice place with a great variety collection of puppies. You can even pet those in small cubes . Well maintained and friendly staff.
John M.
Customer Comments: Great service. Employees were super helpful. Answered all the questions we had. Explained everything we were getting and how to use it.
Madalyn Crynick
Customer Comments: Just got our adorable poodle here and couldn’t be happier with the service and puppies! Thank you!
Holly C.
Customer Comments: Everyone was very helpful and explained everything throughly it was a great experience
Savannah T.
Customer Comments: I love my dog and had a great experience here!
Cinde B.
Customer Comments: 2nd pet we bought from here. Great experience
Brian C.
Customer Comments: Wonderful experience! Staff was extremely helpful and professional.
Vikki F.
Customer Comments: Very thorough & informative & friendly- Great experience.
Faith N.
Customer Comments: Tim was super helpful with helping us add a sweet little pomsky to our family! Thank you, Petland!!
Tracy Y.
Customer Comments: Very friendly place!
Frank F.
Customer Comments: They had a great selection of puppies and the staff was very friendly and helpful. I highly recommend them and would go there again.
Chelsea B.
Customer Comments: My new family members came from here and I'm in love. Two great danes. They really took care of us here.
lyndsi & Bryan G.
Customer Comments: Gage was awesome at helping us get our puppy! Were extremely happy with our puppy. Gage was patient at helping us get every thing we needed & wanted.
Morgan S.
Customer Comments: Great staff. Very informative and helpful. Was given plenty of time to see and play with my puppy and think about the purchase.
Kayla L.
Customer Comments: Gage is a really great associate, very well at explaining things and making sure you understand.
Holly P.
Customer Comments: Great service, they were a lot of help! We left with a really cute puppy<3
Michael & Amie V.
Customer Comments: Very Thorough and informative
Sherrie N.
Customer Comments: They Were Great. They know their animals & their business- I would recommend them to anyone!!!
Damen B.
Customer Comments: Wonderful service! Ashley was extremely helpful in helping us welcome Cisco to our family!!
Chuck N.
Customer Comments: I came in knowing almost nothing about dogs, but I had a wonderful experience and left with a beautiful tiny puppy!
Katina C.
Customer Comments: I just purchased a cavapoo puppy and he is simply adorable😍....Gage was an amazingly patient salesperson!!
Jennifer Y.
Customer Comments: Love our golden retriever! Great customer service ! Thanks Tim !
Bryan G
Customer Comments: Gave was excellent. He helped us with everything we needed to adopt our adorable American Eskimo pup
Brandon B.
Customer Comments: I love this place
Morgan S.
Customer Comments: Great pups! Great service! Very informative and helpful staff.
Robert M.
Customer Comments: Very friendly and helpful staff. They made my purchase fast and easy!
Renee K.
Customer Comments: Very helpful employees. Great dog selection. Would definitely recommend
Sharlene C.
Customer Comments: Great service.. cute puppies ever
Kimberly H.
Customer Comments: Puppy looked nice and healthy very active
Heyltskatlyn
Customer Comments: Jennifer was wonderful and really worked with us so we could get the puppy we wanted!
Mark R.
Customer Comments: Alex was a great help with us bringing a new puppy into our family.
Jason & Alison W.
Customer Comments: Gage was absolutely awesome. He answered all my questions and offered tremendously good advice.
James L.
Customer Comments: My wife and I were overall happy with our experience in getting the exact puppy that we were looking for .
The purchase experience was a lot of information which was great but maybe they could have went through it a bit slower. You do overpay here for a dog there is no doubt about it but you do get the best of the best puppies . The overall price does include a lot of perks with the puppy package including the first three vet visits free. We love our dog and would most likely purchase here again. If you are looking for a bargain or cashed strapped not the place to go . If want the best puppies out there this is the place and they do have more puppies than other places hands down
Charmaine A.
Customer Comments: I came in yesterday and Emily helped me find my puppy that I am getting today and sabrina helped me today they where very informational about my new puppy I even got some cool stuff for getting the puppy from them! Defiantly will come back
Kelsi L.
Customer Comments: Ashley was great! Found our family pet. Very helpful and knowledgeable!
Steven T.
Customer Comments: Very clean store
A Davis
Customer Comments: We found are lovable German Shepherd she is amazing....
Candice C.
Customer Comments: Very infomative and helpful! Great experience and great package deals to help you get started with all your puppy needs!
Francesco M.
Customer Comments: Petland was great. Very helpful and did everything they could to help us get the puppy we wanted!
Kristi K.
Customer Comments: Matt was incredible, totally supportive & knowledgeable. Helped tremendously. Very thorough with all aspects of ownership, care, finance & health of pet. This was a large purchase for our family. Matt from the beginning to end made it a delight.
Mallory D.
Customer Comments: Great & helpful.
Steve G.
Customer Comments: Been here many times, since I was little and got my first dog here. Now getting another , great service!
Customer Comments: Clean store. Very knowledgeable staff. Gage helped us with every question we had.
Becky N.
Customer Comments: Got my Baby today. Gage rocks my socks off. Thank u for making our family complete.
Shannon M.
Customer Comments: Amazing people and amazing service
Rebecca N.
Customer Comments: Gage was amazing & very patient with us. Thank you for everything will recommend.
Greg H.
Customer Comments: Gage was very knowledgable and made the decision to add a new family member easy.
Ryan B.
Customer Comments: Great Service and very informative about the animals. It made purchasing very easy and quick.
Janet J.
Customer Comments: Matt was very patient with us picking out our new member of the family.
Becky N.
Customer Comments: Got my Baby today. Gage rocks my socks off. Thank u for making our family complete.
Donna & James L.
Customer Comments: Very thorough. Good job. A lot of information. A+
Latrice W.
Customer Comments: Such a great experience. Walked in and immediately found my baby. I took home a Yorkshire terrier. Very professional and informative.
Micole J.
Customer Comments: I’ve passed Petland so many times and finally got a Yorkie named him Scott because he looks like Teen Wolf. The staff was helpful, friendly, and attentive. Really excited about my new addition to the family, we got everything we needed! Offered great discount on items not included in the take home package!
Marie P.
Customer Comments: Ashley was incredibly helpful!!
Alexander J.
Customer Comments: Great service, staff is informative, and we found everything we need. Can't wait to take our new addition home! Scott's new parents
Meranda F.
Customer Comments: Excellent Service/Help :)
Elizabeth P.
Customer Comments: My visit was wonderful. Very helpful, made me feel very comfortable. You can tell everyone who works here really care about the puppies and wants them to go to loving homes. Thank you!
William W.
Customer Comments: Sabrina was great - Loved to help
Heather R.
Customer Comments: Working with Gage was great! Very Factual and made us feel very comfortable with getting our new dog!
David C.
Customer Comments: Great pet selection. Helpful staff
Thomas R.
Customer Comments:
Gage was very friendly and extremely helpful! This place is very well organized, the dogs were lovely, and well taken care of. I recommend this store for sure.
Sydnie S.
Customer Comments: Very nice place. Many cute dogs, and the customer service was great. Dogs are more on the expensive side due to them being purebreds, and coming with a kennel plus much more. If you’re willing to spend a little money in a puppy and you know they’re well taken care of, then I would go to this place. 10/10 for sure!
Agnes V.
Customer Comments: A very enjoyable and informative purchase made all the more positive working with gage!
Eric S.
Customer Comments: Great help, very helpful and helped take home our wonderful new member to our family. I highly recommend them.
Elizabeth P.
Customer Comments: Very helpful! Great experience
Anne R.
Customer Comments: Amazing customer service! Answered all of our questions, and gave a lot of great advice, before taking our puppy home! Highly recommended
Mfon E.
Customer Comments: I love the husky so much.Precious animals
Micole J.
Customer Comments: I’ve past Petland so many times and finally got a Yorkie named him Scott because he looks like Teen Wolf. The staff was helpful, friendly, and attentive. Really excited about my new addition to the family, we got everything we needed! Offered great discount on items not included in the take home package!
Rong Zhang
Customer Comments: Staff here is very nice and helpful especially Sabrina. She put me at ease and explained everything very well. It made a big difference to me, the 1st time dog owner Thanks!!!!
Darcy W.
Customer Comments: Amazing Experience! Learned a lot about my new puppy & what to expect. Good service & friendly staff, Thank you!
Sarah G.
Customer Comments: Cutest puppies ever! The staff was very patient with us as we played with multiple puppies. Kayla was informative and super nice.
Jereme D.
Customer Comments: Great visit. Very helpful staff !!! We have a new addition to our family.
Kurt S.
Customer Comments:
a day ago
Just purchased our 2nd dog now approx 9 years later from petland. Very helpful staff. Go see employee - Gauge (hopefully correct spelling) in Novi was very helpful. Thanks
Shane M.
Customer Comments: Staff was very knowledgeable and helped us through the process of buying our first frenchie. Would definitely buy another dog again from Petland in Novi.
Elizabeth P.
Customer Comments: Fantastic little golden retriever. Staff were wonderful.
Joseph G.
Customer Comments: Amazing service and we got such an adorable puppy for our son , they gave us plenty of time and helped us with all of our questions.
Danielle W.
Customer Comments: Tim was awesome!!! He gave us great service and experience from start to finish was great!
Rita F.
Customer Comments: Petland is a great place to shop for a new pet. Jenn was a great help and very friendly.
John L.
Customer Comments: Great experience, great employees, very clean store made sure everything was great while visiting. Amazing puppy package.
Sharilyn T.
Customer Comments: They are very friendly and informative and was a pleasure to work with.
Dana B.
Customer Comments: I had the best experience here at Petland. Tim is very informative and knowledgeable! I will most definitely recommend Tim from Petland in Novi.
Annie V.
Customer Comments: Very enjoyable experience. Also great customer service.
Joseph & Pauline P.
Customer Comments: Very very helpful and informational. Quick speedy service.
Kristen M.
Customer Comments: We had a great experience. He was very helpful, nice, and informative. Thank you Gage.
Seth B.
Denise M.
Customer Comments: Very helpful, knowledgeable and patient. Answered all my questions. It was a great experience!
Jordan H.
Customer Comments:
Great help, helped find dream dog!🔥🔥❤️
Glynis & David H.
Customer Comments: It was a great experience ,very helpful.
Micki & George S.
Customer Comments: Gage was very informative. Terrific!!
Joseph & Debra A.
Customer Comments: We came in with friends and fell in love with a fur baby. Thank you Kayla
Cara M.
Customer Comments: Awesome!
Richard C.
Customer Comments: Really Happy the customer service was great.
Ashli G.
Customer Comments:
Great experience got our puppy fantastic service
DESIRAE H.
Customer Comments: My visit went very well, tons of cute puppies and everyone was friendly and helpful! The best part I get to go home with my new puppy!
Travis & Sarah C.
Customer Comments: Our visit was amazing! Our family grew by 4 paws today:) Gage was the BEST!!!
Shakettia O.
Customer Comments: It was really nice, I'll be back to visit again.
Edna J.
Customer Comments: Amazing, very informative and helpful. Would recommend to others.
Marii C.
Customer Comments:
I loved the customer service answered all my questions and super friendly i will defiantly recommend this pace! Thank you for our new addition to our family.Melissa thank you again
Myha L.
Customer Comments: Alex was very helpful and patient!
Julie K.
Customer Comments: Knowledgeable, Patient & easy to work with - Robert
Brigette F.
Customer Comments: I have never purchased from a store. Matt is extremely informative. Thank you guys!
Melissa S.
Customer Comments: Everything was great! Thank you!
Laura E.
Customer Comments: Chris was amazing very very helpful I will so be back here. He does your store proud!!
James W.
Customer Comments: Amanda was the most amazing person to work with. I enjoyed her help, pleasant personality, she is very kind, loving, a great worker!Proud she was able to sell us our new family member.
Gina B.
Customer Comments: Great Sales team. Very helpful with all the questions you have. Love Ashley!!
Jason C.
Customer Comments: Gage was very helpful and knowledgeable. Would recommend Petland to anyone looking for a new dog.
BETTY
Customer Comments: Just bought our first dog from there the service was excellent. Loved how Jen was patient with us.
Jason C
Customer Comments: Gage was awesome. The dogs are very well cared for
Sebastian
Customer Comments: Very helpful, friendly and very knowledgable staff
Kaylee D
Customer Comments: Such amazing service and adorable pets to be adopted!
Joelle Dillon
Customer Comments: Love the help of the staff, answered all my questions, let me get out as many puppies to play with as I wanted (since I made an appointment) the package deals are the best!
Emilee Pens
Customer Comments: Staff was extremely helpful and knowledgeable! So happy we got to bring home our new family member
michael slaughter
Customer Comments: Great experience!! Gage the counselor was great!
Brittany G
Customer Comments: Awesome help. Adopted our first dog. Had all the answers to our questions. Would recommend to all.
ssjgoku2140
Customer Comments: Look for Tim he was awesome helping us find a new member for our home
Luis R
Customer Comments: Great people, love their pets know their pets. Glad I bought here!!!
Andrea M
Customer Comments: The staff at Petland Novi was wonderful! Ashley was so knowledgeable and really made me feel comfortable as I got a new puppy! She was so nice and helped out a great deal! My experience was amazing!
Kat S.
Customer Comments: Very busy but the staff handles it beautifully! Very sweet dogs!
Sarah C.
Customer Comments: Came in to get sunglasses and bought a new baby with my husband!! Our hearts grew 4 paws larger today and our helper Gage rocked!!
Betty S.
Customer Comments: Just bought our first dog from there the service was excellent. Loved how Jen was patient with us.
Samantha B.
Customer Comments: Love love love Petland novi, amazing staff and lovely puppies , expensive but great bundles
Nadine E.
Customer Comments: Gage did a great job! very informative, patient, and helpful. Great Experience!
Jenna G.
Customer Comments: Emily was very helpful :) She explained all the products we get with moose well and answered all are questions.
Kim S.
Customer Comments: Gage is the best! My husband Mike & I are excited to get our baby (Blue)
Ryan D.
Customer Comments: Brittany was very helpful & knowledgable and helped us with our new puppy. It was a very pleasant experience.
David M. & Shelby S.
Customer Comments: Friendly staff and cute puppies
Nicholas S.
Customer Comments: Very super helpful and nice! Great customer service. Brittany was the best!
Asianna W.
Customer Comments: Petland is absolutely amazing, they help you with everything and provide great service, they also are very attentive and helpful.
Noel G.
Customer Comments: Kayla & Chris were amazing! Thank you so much for the help!!!
Ben B.
Customer Comments: Just bought our newest edition to the house. Thank you Amanda.
JESSIE
Customer Comments: Petland has healthy and beautiful puppies!
Autumn V.
Customer Comments: Love it here! Love the staff!
Lori T.
Customer Comments: Great place!
Emirene M.
Customer Comments: Great place and some adorable puppies !
Dakota N.
Customer Comments: Always clean. Staff is friendly and informed.
Allison S.
Customer Comments: Matt was fantastic!! He was very informative and knowledgable. He helped us feel comfortable in my puppy purchase.
Kevin & Angela F.
Customer Comments: Very Knowledgable!
Sierra & Eric S.
Customer Comments: The service was incredible! Chris was very knowledgable and helped us with everything we needed to know to bring our new fur baby home.
Mark S.
Customer Comments: Very personal experience customer service excellent very detailed and thorough. Thanks
Michael T.
Customer Comments: Emily & Matt explained everything perfect and made this a purchase to remember.
Emily M.
Customer Comments: Fun contests to enter and super cute pups!
Alexis M.
Customer Comments: Love how we get to see the pups!
Michael K.
Customer Comments:
Bought our Cocker Spaniel pup here. Great service. He came with tons of stuff.
Noel G.
Customer Comments:
Kayla and Chris made the experience so much easier. Stressful at first but with their help I was able to bring home little Randy!
Shelsea R.
Customer Comments: Such a great place and the staff is very helpful and polite. I would definitely recommend a visit here.
Deyaneira
Customer Comments: The staff is amazingly helpful and so kind! EVERYTIME I go there everyone is always happy and has a positive attitude! I love the atmosphere of peatland!!
Mounir B.
Customer Comments: very helpful and polite staff. pets are well maintained. extremely satisfied.
Annie G.
Customer Comments: Love seeing pictures of their fur babies on my feed everyday! They are great at responding and helping out if you need it.
Adam E.
Customer Comments: All questions were answered professionally and we never felt pressured into our purchase.
Arturo C.
Customer Comments: Good Customer Care.
Lawrence B.
Customer Comments: Great Visit, Excellent customer service. Very informative Coudos to Jack!!! Did an outstanding job.
Jillian C.
Customer Comments: I got my puppy Jaxon here 3 months ago and it was such a great experience! Everyone there was so nice and helpful and really made sure the puppies were finding the right homes. They also give you everything you need to bring a puppy home. I love my baby and I'm so glad I got him from here!
Kristen S.
Customer Comments: Petland novi has been very helpful, and made buying a new puppy a breeze!
Cristina M.
Customer Comments: A friendly place ! Always a good place to stop on in just to visit.
Judy V.
Customer Comments: Petland in Novi is great! They have a wonderful selection of needs for my little Pi and the people are very helpful.
Mary Schiewe
Customer Comments: I love that your giving people this opportunity
Bri
Customer Comments: Great staff! Adorable dogs!
Petland
Customer Comments: excellent customer service
Lexi M.
Customer Comments: Cutest pups and great people
Sarah B.
Customer Comments: Good experience
Undefined C.
Customer Comments: Tim Really helped with me elkhound. They help me understand my breed of dog how to train and i would really recommend to adopt a dog from here!!
Peyton F.
Customer Comments: This place is awesome! SO clean and great customer service
Amy R.
Customer Comments: Great service and they take such great care of their puppies!
Brandon B.
Customer Comments: Awesome place!
C Mcbeardy
Customer Comments: Added a new member to our family from here and couldn’t be happier!
Kristi B.
Customer Comments: Employees are super nice and willing to help and such cute puppies!!!
Alice
Customer Comments: Very friendly and helpful associates. Dogs are very clean. Impressed.
Heather P.
Customer Comments: Chris and Ashley were very knowledgeable. They gave me the time and information my family and I needed to make an important decision about the right breed and dog for us.
Lauren R.
Customer Comments: I emailed about a puppy, and within 20 minutes an employee had called me and asked if I had any more questions! She was polite and knew what she was talking about!
Nicole
Customer Comments: Awesome place! All the puppies are so cute can’t wait to adopt one someday.
Cathy D
Customer Comments: If every employee helps their customers like Kayla then you have excellent customer service. I would recommend Kayla anytime. She was very pleasant and knew what she was talking about. She actually shows she cares. I thought your store was very clean and all employees seemed very nice
Megan C
Customer Comments: Lovely place to be!
Joel C
Customer Comments: Great, friendly staff! Lots of cute pups! Can't wait to get ours home!
Matthew Duynslager
Customer Comments: We just purchased a little morkie from Petland in Novi and Tim was awesome to work with! He was very informative and friendly! The store was clean and all their dogs appeared to be taken good care of. I would recommend this place to my family and friends!
lexi m
Customer Comments: Cutest pups and great people
SarahB
Customer Comments: Good experience
Champale C.
Customer Comments: Staff was friendly and informative. Were very thorough going overall care instructions.
Essence B.
Customer Comments: Both of my reps were helpful, knowledgable, and patient with all my questions. I couldn't ask for anyone better! I was very impressed. Both reps made my first time puppy purchase less stressful, and fun Thank you Both!
Julisa F.
Customer Comments: Very easy, Straight foward, no pressure Excellent Staff!!!
Jacob B.
Customer Comments: Came in looking for a puppy was helped right away. Walking out with a happy Shihpoo.
Don B.
Customer Comments: Great! They were very helpful and walked us through everything.
Olivia Thompson
Customer Comments: The staff here is super helpful. I went on a Saturday at noon, there were customers everywhere. The place was a mad house. But the employee who first started to help me never stopped helping. I now have a furry, 4 legged friend thanks to the amazing staff!
lauren miller
Customer Comments: Very clean facility. Employees are very knowledgeable and super helpful when in comes to all things related to any of the puppies there! Definitely a great experience and super friendly.
Matt Hall
Customer Comments: Great experience, thanks for helping us find our newest member of the family!!
Meghan Michelon
Customer Comments: Super cute puppies!
Maddie Bandy
Customer Comments: Got my first puppy here when I moved to my new house and have loved her ever since! Still have her and she’s such a cute loving dog! Also love how you can come play with any of the puppies of your choice when you come into the store! Such cute puppies I always end up leaving wanting all of them!!(:
Makenze Howarth
Customer Comments: Friendly staff and very clean! Always helpful when I come in and have nice looking dogs ! Thank you pet land of novi for everything!
Abigail Skinner
Customer Comments: Very good service
Darby Byron
Customer Comments: The cutest puppies ever!!!
Hannah Kiggins
Customer Comments: This place is perfect! It’s like a dog heaven! My dog loves the toys I get from here. The customer service is amazing! Everyone is so nice and helpful. I would 10/10 recommend it to a friend!
jovonne t
Customer Comments: Love this place, this is where i got my fur baby and will definitely recommend
Cara Donahue
Customer Comments: Petland Novi has great costumer service! Each employee is knowledgeable and really care about the puppies. They even check in on you after you purchase your puppy to make sure he or she is adjusting properly. Every product they sold me I used and needed. Unlike other stores that just try to sell you things. Petland Novi knows what you need for your furry friends.
julisa f
Customer Comments: The only place Where you can buy happiness 👍
Kimberly H.
Customer Comments: Adorable puppies and great customer service!
Sarah I
Customer Comments: Awesome place!!!!!! They have the cutest animals up for adoption. I most certainly love the photos they are always posting of their lovely animals.
Rebecca A
Customer Comments: We bought a bearnese mountain dog back in August 2017, we had a really good experience. Everyone was very friendly and helpful.
garrett a
Customer Comments: Love the dogs here!
Jess Chapp
Customer Comments: Great place!
Brooke D
Customer Comments: Their puppies are adorable!!!!!
Emily V
Customer Comments: very nice place!
Nina J
Customer Comments: I would puy a puppy from then every week if I could! Wonderful store . Wonderful owners
Taylor Boyer
Customer Comments: The staff is very personable! They were very helpful as well!
Cara Donahue
Customer Comments: Petland Novi has the best costumer service! Each of their employees are knowledgeable and you can tell they really care about the puppies. Even after I went home, they called to check on how my puppy was doing and gave me advice for the care of my puppy at her new home. Also, each product the employee suggested I buy came in handy and I actually needed. Unlike other stores that might just try to sell you things. Petland knew what I would need to take care of my new furry friend.
Hayley Norton
Customer Comments: If you’re looking to own your dream dog, and you’ve been searching for what seems like forever, I’m CERTAIN you’ll find your new fur-baby at the Petland in Novi! And it’s AMAZING what all they include in their puppy starter packs! They’ll take care of you and your new baby, and will prepare you to welcome your new family member into your home!
Hayley Norton
Customer Comments: If you’re looking to own your dream dog, and you’ve been searching for what seems like forever, I’m CERTAIN you’ll find your new fur-baby at the Petland in Novi! And it’s AMAZING what all they include in their puppy starter packs! They’ll take care of you and your new baby, and will prepare you to welcome your new family member into your home!
Megan
Customer Comments: Hoping to get a puppy from you soon!
Melanie B
Customer Comments: They always have the cutest french bull dogs!
Lauren G
Customer Comments: Petland Novi has always showed me great customer service and has helped me with any questions I had not only regarding the dogs in store but questions with my dog! They are very clean and care for their animals.
Amy G
Customer Comments: The happiest place on Earth is an understatement! Every puppy and kitten looks so adorable, healthy, and happy when you come in and the staff is so helpful! I always tell people they need to go to the "puppy store" because it's not only fun, but a great way to meet a forever friend!
Anastasia E.
Customer Comments: I know people who have purchased dogs from Petland Novi and I have heard nothing but great feedback!
Jennifer F
Customer Comments: Petland Novi is fantastic!
Brooke A
Customer Comments: Very clean and high quality place!
Samantha L
Customer Comments: Great place to visit. Even if you aren't wanting to purchase a puppy, they allow you to visit for as long as u want!
Alyssa Z
Customer Comments: A great store, nice people! Lots of puppies :)
jovonne t
Customer Comments: Love this place, this is where i got my fur baby and will definitely recommend
Samantha Pomranky
Customer Comments: I haven’t bought a puppy from petland yet however I am very impressed with their response time whenever I am interested
Monae
Customer Comments: Petland is fantastic! Always wonderful customer service, clean facility and beautiful puppies!
Evan C.
Customer Comments: Great selection of puppies to choose from. Staff is friendly and helpful!
Evan C.
Customer Comments: Great selection of puppies to choose from. Staff is very friendly and helpful!
Shane Bednard
Customer Comments: Great staff, very clean facility as well!
Rhiannon P
Customer Comments: We purchased our chocolate lab in Dec. 2016. We were very optimistic about making the 2 hr drive in the snow. The employees were extremely helpful and polite. The financing option was quick and easy. We couldn’t have asked for a better experience.
Shane Bednard
Customer Comments: Great staff, very clean facility as well!
Masiey
Customer Comments: Seems like a nice place, will be looking here in the future when we are ready to expand our family
Jackie M
Customer Comments: My sister bought her dog from here and the staff was great. Her dog Bailey is a bundle of joy
Nicole Vandenk
Customer Comments: Friendly Staff and great products!
Katie Kulhawik
Customer Comments: Amazing staff who seem to really care about the animals!
Joshua S.
Customer Comments: Excellent and extremely detailed associates. Thank you for the opportunity.
Lisa D.
Customer Comments: Thank you for my new Chihuahua. It was a great experience!
Graciela T.
Customer Comments: We enjoyed the variety of breeds and to be able to interact with the ones we liked before making a choice. Great Visit !
Barron R.
Customer Comments: Very clean, loved the variety of pups offered and the detailed records of the puppy's background :)
Justin P.
Customer Comments: Gage was very helpful and informative, answered all our questions. Kids are thrilled to have a puppy coming home with them today!
Shane B.
Customer Comments: Awesome place to look for a dog. I love the fact you can actually play with the dogs and interact with just the dog that you want to see, in a small room. Very friendly employees as well. Our next dog will definitely be coming from here
Christie B.
Customer Comments: Respond quickly and are easy to contact with Facebook
Rebecca D.
Customer Comments: Such a great place with a good selection of puppies!
Melanie B.
Customer Comments: They always have the cutest french bull dogs!
William G.
Customer Comments: Very friendly!
Matthew M
Customer Comments: Great selection of puppies. Dogs are well cared for.
Alexis Cleaver
Customer Comments: I love petland. The staff is always so friendly and willing to work with me no matter what. The animals Look to be in good body condition and super playful. They provide paper work on where the dog was born at and everything. They are super helpful.
Abigiail s
Customer Comments: Wonderful staff and great costumer service!
Aliaa Bahzad
Customer Comments: Amazing! A+
Karianne P
Customer Comments: Friendly staff and cute pups!
Brooke sparks
Customer Comments: I love the extremely friendly staff they really work together to find you the right pet. all of the pets are extremely cute and have reasonable pricing . I would recommend anybody looking for a pet out there to go with Petland they are awesome !!!
Brooke S
Customer Comments: Great staff very warm and friendly. The pets are all very healthy and cute. I wouldn’t recommend this place to everyone.
Janessa H
Customer Comments: Everyone here is super helpful and friendly. They are very knowledgeable about their pets as well. This is a very clean facility and all the dogs look very well taken care of.
Erica C
Customer Comments: The cutest puppies around! They always look so happy!!!
Scott H.
Customer Comments: Brittany was very helpful & Patient
Francisco L.
Customer Comments: Great experience. Thank you.
Gonzalo G.
Customer Comments: So many lovely pets love it
Diane E.
Customer Comments: Incredibly helpful staff, and cutest puppy ever!
Alexis C.
Customer Comments: I love petland. The staff is always so friendly and willing to work with me no matter what. The animals Look to be in good body condition and super playful. They provide paper work on where the dog was born at and everything. They are super helpful.
Jason S.
Customer Comments: Friendly staff and they do a great job explaining everything you need to know.
Sofia N.
Customer Comments: So happy with our new addition! Friendly, clean and healthy puppies! Highly recommended.
Morgan B.
Customer Comments: Great experience! Amazing help! Would definitely recommend!!!
Josh J.
Customer Comments: Amazing staff they went above and beyond to help us with our new puppy
Lisa A.
Customer Comments: Ashley was a pleasure to deal with!
Simon S.
Customer Comments: Tim, the gentleman who helped us was very easy to work with and was incredibly helpful! Plus they seem to really care about their dogs. Very satisfied!
Kelly A.
Customer Comments: This was a great experience. Friendly and knowledgeable staff. Very helpful. Clean and healthy animals!!
Jeffrey C.
Customer Comments: Bree was fantastic and helped us pick out my first puppy! She’s the best
Kjersten W.
Customer Comments: Amazing. The staff was very helpful. The puppies OMG! You fall in love as soon as you walk through the door. Gage helped in every step of the way from the time I made the appointment until we walked out with our new baby!
Skylar H.
Customer Comments: Precious puppies and great customer service!
Awesomeflash
Customer Comments: BEst thing ever they gave me the chance to see the dog even thought the wait was 30mins love this place would get another dog from there in the future
Angie E.
Customer Comments: We had a wonderful experience with knowledgeable staff
Mary B.
Customer Comments: Halie was awsome, got my shepard pup finally
Erin C
Customer Comments: We had a wonderful experience and Haley was great with getting us our new family member! Thank you!!!
Simon
Customer Comments: Tim, the gentleman who helped us was very easy to work with and was incredibly helpful! Plus they seem to really care about their dogs. Very satisfied!
Kelly A
Customer Comments: This was a great experience. Friendly and knowledgeable staff. Very helpful. Clean and healthy animals!!
Jeffrey C
Customer Comments: Bree was fantastic and helped us pick out my first puppy! She’s the best
R.J.
Customer Comments: Best place ever to get a dog
Todd K.
Customer Comments: Great experience, So much information about each puppy we looked at. So impressed with all the knowledge they had about each puppy. Would definatley recommend.
Lucas R.
Customer Comments: Everyone was really helpful and just wonderful. Everything was clean and all the puppies were super cute! I would definitely tell everyone to get a puppy from here!!
Jennifer S.
Customer Comments: Awsome service I love my French bulldog!!!!!! 💖💖💖💖💖💖💖🐾🐾🐾🐾🐾🐾🐾
Katherine E.
Customer Comments: They have a thorough history of their dogs and the store is incredibly clean! Walked away with a new family member!
Karen A.
Customer Comments: Well kept dogs great packages love love love very helpful staff
Chylin B.
Customer Comments: Robert is so great and helped me find my new baby!! Such a great place
Manny K.
Customer Comments: Alex got us the best dog!
Ben D.
Customer Comments: Great customer service. Jenn is amazing and very informative. So happy to take home our Frenchie!
Kevin L.
Customer Comments: Chris answered all questions and was very helpful and kind.
Cori M.
Customer Comments: Alex was Awesome to work with!
Joanna H.
Customer Comments: Wonderful experience! Very helpful, nice clean and great experience!
Adam M.
Customer Comments: Incredible visit, fell in love with my new buddy first sight
Kurt M.
Customer Comments: we got the best dog and service
mickolijaber
Customer Comments: Gage is an excellent team member and answered all our questions. We are very happy and this place is highly recommended.
Robyn K.
Customer Comments: Great experience!! Haley was a awesome and we love our new little baby❤️
Tracy Seabridge
Customer Comments: Just got our 2nd baby. Bree was amazing!!
Joseph Wilson
Customer Comments: Great customer service, dogs come with lots of free goodies
Darren Aliff
Customer Comments:
My Girlfriend and I purchased a puppy. We were a bit apprehensive about the cost, but the representatives here are very informative about everything. It made us feel more comfortable with our purchase. It was a very great experience. If you are looking for an easy process and a great puppy, come here. They will definitely take care you.
Cassandra Bondie
Customer Comments: Just bought our soft coated wheaten terrier, Mila. We're going home with everything we need and more. Couldn't be happier.
Aidan Gammel
Customer Comments: Had a great experience!
Makala Sutherland
Customer Comments: Steven was super helpful when we came in. He gave us all the information we needed and answered all of our questions. Excited to take care of our little dudes.
Nick Berg
Customer Comments: Great place to buy your puppy! Friendly staff and great pups.
Robin Keller
Customer Comments: Jennifer was wonderful! Very patient and even more knowledgable. Very cute puppies makes for a hard choice.
Misty Marker
Customer Comments:
Staff was very courteous and explained all necessary information in detail. They checked on us throughout the visit with the puppy we had chosen and made sure we were comfortable. Cleanliness was excellent! We will be back for all of our puppy needs for sure. Thank you, Petland Novi!
Stephanie B
Customer Comments: Everyone was so friendly and helpful. Kayla came in on her day off to make sure the process went smoothly. Couldn't have asked for a better adoption experience!
Emily M
Customer Comments: Very helpful staff. Answers any questions you need to know. We have bought two dogs from here and love each of them, very perfect pups.
Connie
Customer Comments: Gage was tremendously helpful and his customer service was excellent. He was able to answer all of our questions and gave us advice on our new puppy. We are very happy that we choose this Petland location.
Molly M.
Customer Comments: Gage was awesome! The customer service was great and everything was explained in detail.
Sherry
Customer Comments: I felt the customer service was great. I left with a better understanding of puppy care.
Michael & Larissa
Customer Comments: It was fantastic! Even when they were busy they were attentive and made the process as quick as possible.
Carmen
Customer Comments: We had a wonderful experence! Robert was awesome and very informative. He really went above and beyond to help us with picking the perfect dog.
Damian Rodrigo Olivera Bergallo
Customer Comments: They have the cutest dogs and you can play with them, they have a great friendly staff that’s super educated and they can answer all your questions before you buy a new pet. They will help you choose which one is the best dog for you and this is a very important decision. Great place! Great store! Amazing dogs!
Mike
Customer Comments: My girlfriend and I purchased our 1 and a half year old Ori-pei duke a year ago. He has been 1 of the most greatest gifts in our lives. I remember the day like yesterday. My girlfriend had been itching to get a dog for a while however we live in an apartment so needless to say I was reluctant. my girlfriend usually just needed the sensation every once in a while to get it out of here system. not that day. We came into the store as a spur of the moment choice. and were looking at all the different puppies. in one of the cages all himself slay this tan one sleeping ignoring everything. the gf was instantly attracted to him so asked our helper Melissa if she could see him. they took us in to this small room. I was still quite standoff-ish. and that's when it happened. he licked me right across the face. I was done we had to take him home. the girlfriend and I agreed. and to this day we never regretted it. he was really easy to train. had him house broken in 2 days. he's the friendliest little guy ever. end to have that feeling of him at the door waiting for me to get home. is one of the greatest things in my daily life.
Petland Novi Customer
Customer Comments: My Teacup Chihuahua came from Petland,the best dog, I ever had, she passed away Saturday 1/6/18 at 12 years old, she was the best loving dog, my heart is broken without her my little Twinkerbell🐕😕
Camie K
Customer Comments: Had an awesome experience today. We came in “thinking” about a dog and fell in love! Robert went above and beyond answering our billion questions and was so honest, we felt like we were talking to a friend!!
Mike Bonfiglio
Customer Comments: Quick and easy and we were able to give a puppy a new home!!
Timothy Kao
Customer Comments: Gage was very helpful and helped us feel comfortable enough to bring our first puppy home. Highly recommend it to anyone especially if you are looking for your first puppy.
Molly Meeks
Customer Comments: Gage was AWESOME!!! Very helpful and informative.
Halley Olszewski
Customer Comments: Great customer service, clean, very helpfull.
Becky W.
Customer Comments: I am going to write this review because I think it is important that people know all about the dog and breeder world. I purchased my Scottish Terrier from Petland in early 2004, I fell in love with my little girl. She licked and kissed my face and that puppy breath was to die for. After she turned 1.5 years old I decided to purchase from a reputable breeder a male scottie and then a year later from a reputable breeder another female scottie. The last scottie I purchased from a reputable breeder had teeth alignment issues and I had to take her to Pontiac to a vet dentist for some teeth removal. No big deal a rouge gene he said. Great and I move on, well I lost my male scottie from a spleen issue, well sort of, he had his spleen removed and 14 month later had to be put down for lymphoma, and a year later the other little girl from the breeder also had a spleen issue had surgery, never recovered, had a stroke and we also put her down. Now those two beautiful wheaten colored scotties came from reputable breeders...needless to say my 13 year old girl who will be 14 in January is still with us! Thank you Petland, I have never been sorry for my purchase, nor was I sorry for the purchases with the breeders. Things happen, genetics etc, most people dont realize to actually not take their puppy anywhere for the first few months until all shots are done. Thank you and I thought you should know this.
Becky
Amanda Gladfelter
Customer Comments: Petland Novi-I have bought both my dogs from Petland. The employees were great with both experiences. I had such a great experience and will be back there for another dog!
Mike Sherman
Customer Comments: Petland Novi has a fantastic staff that provides excellent customer service and answers any and all questions regarding their puppies and the background of the breeder that provided them with the puppy. They go above and beyond in the community, donating to several local charities, and set the bar when it comes to small businesses in the area. I am pleased with my experience every time I go there and will continue to go to them with all of my pet needs.
emily mazany
Customer Comments: he staff at pet land is very informative and very helpful, answers all questions you have and ask. the two dogs I’ve got from there are very sweet and perfect pups. Gage was so helpful and so patient with us!
Meagan Bush
Customer Comments: Loved our experience! Great Staff!
richelle blanding
Customer Comments:
Great salesperson!!! Very knowledgeable. Love my daughters new pup!
Lisa Parker
Customer Comments: This place rocks! We got a buggle
Maddy Lajiness
Customer Comments: Ashley was very helpful and answered every question we asked with care! Such an awesome experience!
Donna C.
Customer Comments: My husband, and I purchased a Teddy Bear puppy named Cosmo the first week of December. He is the most adorable, loving fur baby we could have ever wished for. His vet visit went as well as we could have hoped for. He does get car sick when riding but that is common. Thank you Alex for your help, and the rest of the staff for being so friendly, and helpful as well. We will be back to purchase another puppy in the near future.
Nicole Farren
Customer Comments: We always come to petland when we are at the mall and everyone is so helpful. Today we adopted a daisy dog and all of our questions were answered by Sabrina. We love the new member of our family and petland!
Faith Adams
Customer Comments: Best experience! Gage was so helpful and made our decision so easy! We are so happy with our decision! So much is included with your new puppy the price was well worth it!!
Rachel
Customer Comments: Excellent customer service.
Tina Wood
Customer Comments: Everyone was so Friendly & helpful!
TY!
Jennifer Badrak
Customer Comments: Great service!
David Endler
Customer Comments: Alex was helpful and knowledgeable.
Tammy & Doug Messer
Customer Comments: Kaleigh was extremely helpful and very courteous. We are very pleased about our experience at Petland Novi.
Robert Naumann
Customer Comments: Very professional staff and Knowledgeable too!
Emily Cummings
Customer Comments: Great staff and very helpful in choosing the perfect Puppy for your household needs.
Davis Dixon
Customer Comments: It was really Great!
Jamie Zaborski & Paul Watson
Customer Comments: Great Service, very knowledgeable, was willing to stay after hours for completion of purchase. Will be back in the future!
Couldn't ask for a better Puppy Matchmaker.
Jamie Frisbie
Customer Comments: Gage was amazing with helping me pick out everything that my Schnauzer would need for a comfortable transition home.
Chanel Herring & Torrie Moss
Customer Comments: Very friendly. Explained everything with details and very patient. Really enjoyed our experience with Gage.
Hailey Tucker
Customer Comments: Process was long but all questions were answered thoroughly. Very helpful😊
Meredeth Langton
Customer Comments: Visit was awesome! Heather was great and answered all of my questions! I am so excited to take Willy home.😊
Kimberly Schrauben
Customer Comments: The Staff was very patient and helpful!
Would definitely recommend and come back for next Puppy.
Brittany Janes
Customer Comments: Awesome Staff! Did everything to help us get our Puppy.
Delvon Allie
Customer Comments: I had a great experience with Customer Service
Tina Roderick
Customer Comments: We really had a good experience, the staff was really wonderful. Tim was really helpful.
Torrie Moss
Customer Comments: Gage was very knowledgeable and very friendly. He made choosing the best dog for our family easier.
Jamie Lickman
Customer Comments: Great customer service and adorable puppies
Lina Blair
Customer Comments: Awesome experience today at Petland! Going home with a new family member! 😍
James Bandy
Customer Comments: This is the best place in the world we love Gage and Steve they rock. Bree is awesome too our new fav.
Jamie Downs
Customer Comments: Friendly staff and cute puppies!
Atamus Overleaf
Customer Comments: Chris was great, extremely nice and helpful. Excited for my pupper!
Christine Chesters
Customer Comments: Better than 3 years ago
Janissa Cameron
Customer Comments:
Its awesome!
debbie n
Customer Comments: I bought my Min Pin at the end of April of this year and everyone was very helpful . i asked all kinds of questions about the breeder and asked for any paperwork they had on his parents and they had all i asked for. My little Lazor is now 10 months old now and is very healthy and just a bundle of energy. Lazor has brought so much happiness to our family . Thanks to everyone at Petland and to ALL the breeders.
Brandy Wooten
Customer Comments: Wonderful experience and made a purchase on a wonderful little puppy
Carson
Customer Comments: Great place cool dogs!
Charles Longstreet
Customer Comments: Good place to get a dog for the dog owner novice. Pet purchase came with healthcare needs of the dog.
Jennifer Badrak
Customer Comments: Awesome staff! Very helpful!
Jennifer Eubank
Customer Comments: Clean, helpful and friendly store and staff. Would recommend them and shop there again.
Zac Schueller
Customer Comments: Been looking for a husky for awhile, came across one here and couldn't pass him up. Great service and went home with our dream dog
Emily Cummings
Customer Comments: Great, friendly staff!!! Super cute puppies!!!
Erica Otto
Customer Comments: Everyone was very helpful and we found the perfect little guy. In Love :)
Jamie Belcher
Customer Comments: Had an absolutely amazing experience and were blessed to bring home the sweetest little addition. Bree was awesome, she took the time to answer all questions and is incredibly knowledgeable! Thank you for everything!
Jessica Omer
Customer Comments: Picked up an Eskimo Husky mix with an amazing temperment and beautiful eyes. Everyone was extremely helpful with my endless questions. Very accommodating when I was having trouble with the purchase; they worked with me to make it work!
Patrick Nichols
Customer Comments: Second time going here and everytime they have helped me with financing and all. There financing comes with an awesome package that has everything you need.
Renee Fitzgerald
Customer Comments: Matt and Heather were great help and very accommodating
Briana Martin
Customer Comments: Could not be happier with our pup. He's about 5 months now and he's already such a good boy! Almost house broke and learning something new everyday! Everyone at petland was so helpful and nice. Thankful for everyone there for making the process of getting our new fur baby so easy and painless.
Victoria Cook
Customer Comments: This is my 2nd dog from Petland. They are so nice and helpful! My other dog lived to 17 years old! Both my dogs are very healthy and temperament wise very social from all the attention they get at the mall. I definitely recommend novi Petland if your looking for a great social/healthy pup!! Thank you petland we love our new puppy "Halo" 😁😁
Jillian Chauvin
Customer Comments: Petland Novi-I got my puppy Jaxon here 3 months ago and it was such a great experience! Everyone there was so nice and helpful and really made sure the puppies were finding the right homes. They also give you everything you need to bring a puppy home. I love my baby and I'm so glad I got him from here!
Samantha Kwak
Customer Comments: adopted a Jack russell and everything went perfectly . she is perfect so glad i came here
Sean Swindells
Customer Comments: Lexi helped us find our puppy. She was extremely helpful, knowledgeable and very friendly.
Davis Nixon
Customer Comments: Awesome place
Autumn Rowser
Customer Comments: Chris was great very personable and informative. He helped us add to family today. We’re happy campers😃
Michelle Pohl
Customer Comments: Very helpful workers, big selection of animals.
Chantel Silvia
Customer Comments: Melissa was very helpful and made the process easy and smooth for the transition of our new puppy! I would recommend this to anybody!! They are very helpful and include a lot!
chloe hitts
Customer Comments: We got our newest member of the family here! A miniature husky named "Novi"! Everyone was incredibly helpful and patient with us!!! Thanks for helping us with our new baby!
aneesa huminski
Customer Comments: Gage helped us find our new puppy! Great experience
Christina Cosme
Customer Comments: Such amazing customer service!!!! We get to bring home our baby mia!!! They have the best puppy packages!!! I highly recommend!!!
Steve Salisbury
Customer Comments: Very helpful and dog's are very cute
Tim Chang
Customer Comments: Awesome customers service! Cute puppies, they were really quick to get back to you. Didn't I mention cute puppies! :)
Rob/Jan Laskos/Button
Customer Comments: Kayla was absolutely Amazing!
Ruth Bohler
Customer Comments: Great and Friendly staff members. Very Knowledgable no pressure to buy-Very Helpful
David & Lori Loeffler
Customer Comments: Great customer service, very knowledgeable about dogs.
Taken very good care of there puppies and there customers. We had gone last week Steve took care of us. We went back yesterday he had left for the day Gage helped us and Steve came back and yes we did buy a puppy a Golden Retriever. Awesome team of employees!
Tanisha Monique Eason
Customer Comments: Everyone is very friendly and helpful. The knowledge that the employees have about dogs lets me know that they actually care and are pet lovers. I LOVE ❤❤❤ my Shih-Poo (Onyx)
Jennifer Narkun
Customer Comments: So awesome! Not a puppymill, they go to the breeders and buy them personally! Great packages. They are wonderful!
sina peoples
Customer Comments: Great customer service,friendly staff,clean, great prices, lovely puppies.
Rossano Rea
Customer Comments: Today, we are taking home the most adorable pup. Haley was amazing. The experience was superb!
Lauren Flint
Customer Comments: Great service! Just bought a lab retriever! Great financing programs. Thank u
Andrea Machiniak
Customer Comments: Very nice place, staff is very helpful and friendly, great service! And cute pooches 👌🏽
Alexa Anderson
Customer Comments: Tim was extremely polite and helped us pick out a great puppy to take home.
Amy Hall
Customer Comments:
Thank You, Gage, for all your help and answering all our questions! Our girls are very excited to get their new puppy home. You made my husband and I feel very comfortable with our decision!
Larry Fisher
Customer Comments: Great customer service. Very knowledgeable!! Very informative!! Highly recommended!!
Jack Hallauer
Customer Comments: Very good place. We’ve bought 3 (now 4) dogs from here.
Jenny Brenton
Customer Comments:
It took me about 2 months before I could properly give this place a review. I had bought my teddy bear puppy from this place and it has been the most helpful customer service I have ever seen. The young man Matt is an astounding worker and made the process of taking my first puppy home feel less scary
PROS:
-The puppies there are kept clean and their living kennels get cleaned up immediately.
-The employee staff are nice.
-My puppy is the healthiest little nugget <3
-You literally go home with everything you need
-If your puppy gets sick, they have it all covered for you
-If any problem occurs, the staff there are so nice in helping you and giving tips
-Not from puppy mills. I contacted my puppies breeder and even was allowed to visit him down in Ohio while I visited my grandmother. Hobby breeder at its finest!
CONS
-The puppy was a bit pricey, but everything that comes home with him made it seem worth the bargain
-The false lies people spread about this wonderful store! My angel is not from a puppy mill, she is about 6 months of age and is still bossing around my 9 year old Bichon.
-I might get another puppy.... This store can be a bad habit
All in all, I love this store and I would definitely come back to visit more of their gorgeous puppies!
Thank you Petland and Matt for bringing this angel in my life! Keep being amazing you guys!
william rivera
Customer Comments: Second time getting a puppy here. So helpful. Even took the price down a couple hundred when I asked buying the second one. Both puppies are pure bred and from certified breeders. Checked all papers. Great job here.
Kayleigh O’Malley
Customer Comments: Amazing customer service from Bree!! Took home an 8 week old Puggle named Sampson! Thanks PetLand!!
Juliana Gratz
Customer Comments: Ashley was so amazing. This made the experience so much more comfortable and reassuring we were purchasing another family memeber.
Dejon Leftwich
Customer Comments: Heather went above and beyond with great customer service and friendly spirit she has made our pet experience great.
William Todd Bohler
Customer Comments: Great staff. Very accommodating. Did not pressure us to buy. We love our new family member (Kennedy).
M Maddali
Customer Comments: Very informative for new dog owners
Paul Kimbro
Customer Comments: We had a great experience selecting a puppy. Staff is very informed and helpful. They were patient as we made a decision.
Darlene Scott
Customer Comments: Customer service was awesome & Christopher was extremely helpful & it is a very nice & friendly environment.
Denise Feetham
Customer Comments: Great help, love our new pet!
Kristen Siegfried
Customer Comments: Petland novi has been very helpful, and made buying a new puppy a breeze!
Heather Flannery
Customer Comments: Love our new pup!!!❤️- Raegan
Michael Waller
Customer Comments: Haley was so helpful and kind, made the experience super fun and easy adopting my golden retriever puppy. Super knowledgeable and will definitely be back!
Catherine Nowaczok
Customer Comments: Love this store! So clean! So friendly!
Me Me Thinn
Customer Comments: Had a wonderful experience with our first ever puppy 🐶 💕😍
meg smith
Customer Comments: Excellence service and very friendly
Style U Boutique
Customer Comments: Love my new baby boy!!
Katie Shaver
Customer Comments: Staff very helpful through the whole pet buying process
Barbara Wilson
Customer Comments: I was really happy with the customer service and i would recommend any that wanted a puppy to come here to buy one.
Nicholas Wellman
Customer Comments: I loved this place!! Staff was very friendly and educated. Would recommend to anyone looking for a best friend.
Angela Vanek
Customer Comments: Calendar was awesome and very knowledable. They love the puppies here and were very attentive to them. We are super happy with our new fur babies.
Jason Thomas
Customer Comments: We love our services at Petland Novi . The staff members educated us on everything about the care of our dog. Our 6 and 7 year old daughters love our new family member. This was a great expirence for my family.
Becki Herbolsheimer
Customer Comments: The girl who helped us was Kaleigh and she was very helpful and informative. She helped us right away and really cared. She really knew what she was doing.
Daniel Libby
Customer Comments: Clean store, friendly knowledgeable staff. We got two puppies, everything was fast and easy. Thanks!
Jesse Potter
Customer Comments: Super happy with the service
Chris Elias
Customer Comments: Adopting a dog here was a great experience!
Eric Miller
Customer Comments: This was a wonderful experience. We left with our dog and a ton of knowledge.
Sandra Mulkeran
Customer Comments: Fantastic store, fantastic pet counselors. I drove a very long way and it was worth it. I left with a Morkie today and I couldn't be happier.
Kelly Collins
Customer Comments: Great Service
Victoria Corwin
Customer Comments: They did a great job, very friendly and helped us get everything. We love Molly
Melissa Reinhardt
Customer Comments: Great experience!! Love our new little girl!!
Jodie Demers
Customer Comments: Caleb did such a great job getting us our new puppy
Rissa Anne
Customer Comments: Lexi and staff were great. Cute puppies!
Kristen Easton
Customer Comments: Friendly and helpful staff, cute puppies, and a great experience!
Andrea Mendez
Customer Comments: Our puppy buying experience was the so great. Knowledgable staff. Got to see several puppies before choosing ours. Wirh the puppy package we got to come home with everything we needed and more for our puppy. The vet visits were stress free since petland had that on the package. Our pooch is doing great and spoiled as can be.
Shari Brown
Customer Comments: We purchased our puggle, bull dog and our new bull dog from the Novi Petland.
I love this location in Novi and Sabrina is awsome at this store!
Thank you for helping us
Kristen Easton
Customer Comments: Friendly and helpful staff, cute puppies, and a great experience!
Chantell Larys
Customer Comments: Excellent service
Melissa Reinhardt
Customer Comments: Great experience!! Love our new little girl!!
Jodie Demers
Customer Comments: Caleb did such a great job getting us our new puppy
Rissa Anne
Customer Comments: Lexi and staff were great. Cute puppies!
ANGELA
Customer Comments: Calyn awesome was awesome aesome
Sherif Shalan
Customer Comments: Had a fantastic experience & time here. Great employees Bree was very patient and helped us find the dog for our family.
Margo Moorehead
Customer Comments: Mat was the greatest, patient salesman. He was knowledgeable of pet needs & care. Best personality ever!
Marcia McFarlane
Customer Comments: Gage & Heather were very fun & honest & professional. Thank you so very much.
Jessica Ahmed
Customer Comments: Gage was very helpful and answered all questions we had. He explained everything very well. Our overall experience was very good.
Kelsey Kveen
Customer Comments: Had a great experience! We recently lost our dog Griffin. We walked in and saw a little baby just like him. We scooped her up and can't wait to love her!
Jennifer McCraith
Customer Comments: Great customer service. Very helpful on any information I needed.
Magdalena Inigo
Customer Comments: Excellent service. Very professional. Heather was amazing.
Caroline Jane Smith
Customer Comments: I got my Fur Child and Gage was very helpful and knowledgeable.
Dalida Ostrowski
Customer Comments: Michelle was Awesome in educating me on which dog breed would make the right choice for our young daughter. She has patiently guided our child for the better part of 4 years, gently encouraging her not to fear all dogs. Today we are going home with Radium a Zuchon. We look forward to bonding with this little fellow!
Billi Rae Slaff
Customer Comments: Awesome customer service and great knowledge of dogs.
Benjamin Sayraf
Customer Comments: Today I saw my new dog with this company and knew right away this was good choice. The Staff here was great and explained everything to me I needed to know about my new dog.
Harry Rule
Customer Comments: We really enjoyed doing business with Gage. He was very professional and full of knowledge regarding mans best friend.
Thank you,
Harry, LaDell & Shakespeare
Shariece Cooper
Customer Comments: Excellent service, they helped me out ALOT and I got to take home my puppy same day! So go to Petland Novi for all your pets needs
Debbie Kraus
Customer Comments: Fast and courteous service
Deseree Swarthout
Customer Comments: Lexi was amazing and very informational. She needs a raise.
Karen Nelson (2nd review)
Customer Comments: Haley is Awesome..Great Customer Service-Great help with finding answers about toys, food and products...
Karen Nelson
Customer Comments: Clean, pleasant, you have always been good at Customer Service and super nice to boot.
David Grieshaber
Customer Comments: Gage was very informative. Went over everything & made sure we understood everything. Gage is doing a great job.
Kimberly Milke
Customer Comments: Tim was very helpful!! The Staff was super supportive.
Lauren Lenter & Bernadette Foth
Customer Comments: We loved it! Extremely helpful, friendly and informed ❤️😍❤️😍
Demitri Hudson
Customer Comments: Service is super great. Store is very clean. Super satisfied with employees
Wendy Russo
Customer Comments: Just bought a bulldog. Very friendly staff.
Gary Hunter
Customer Comments: Zara did a great job with me and my daughter
Susan Read
Customer Comments: I worked with Michelle. She was wonderful. Took time to explain each Puppy we were interested in. Not high pressure. Very patient & helpful. I would highly recommend!!
Kristina Flowers
Customer Comments: Amanda was freakin awesome with assisting using our experience & purchase. She did EVERYTHING with a smile. ❤️ I highly recommend!!❤️😍
Kathy Nuttall
Customer Comments: What a great experience!! Jen was so very helpful and never got tired of answering our questions. Nice clean, friendly place. Thank You!!
Maxwell T. Stouse
Customer Comments: It was great. Very happy with the service and the new Puppy!
Krista Hullman
Customer Comments: We loved our visit. Amanda was very helpful and Wonderful!
Garrett Shaw
Customer Comments: Gage took good care of us.
Michaela Lopez
Customer Comments: It was amazing. I went in only looking and ended up getting a beautiful Shih Tzu. Everyone was so helpful and kind to me. Would definitely recommend this place.
Ryan Bertram
Customer Comments: Very helpful, painless process. Very Happy!
Nicole Hammer & Jordan Thomas
Customer Comments: Gage helped us out today and was amazing. He is very knowledgeable about the packages. Insurances..Basically everything. I definitely will and feel like I can call him with any questions. 100% Satisfied. 😍
Henry Theil
Customer Comments: Gage was awesome and thoroughly explained everything. He took his time and was very knowledgeable and courteous. I believe he is an asset to your Company.
Rachel Rose Mikulski
Customer Comments: Gage was amazing throughout the entire experience. Went above and beyond. Highly recommend him to anyone.
Jayson Zebari
Customer Comments: Great Experience. Great Team. Gage was awesome made our day!
Jennifer Reed
Customer Comments: We bought a Mini Goldendoodle. We had plenty of time to make the decision. Thank You!
Alissa Ellsworth
Customer Comments: Chris was thoroughly wonderful. Very pleasant and informative. Easy walk through & understanding of the process. Very pleased. Kaleigh was pleasant, helpful and thorough. Wonderful Experience!
Maureen Lafontaine
Customer Comments: Manager is Awesome & Staff. Love all the help and all the support. Our new Puppy will be loved and Loved.
Jessica last
Customer Comments: Amazing staff. Very friendly and knowledgeable about puppies.
Genuine care and knowledge about each individual puppy. Great deals on supplies
Christine Taylor & Evelyn Kaai
Customer Comments: Wonderful!
Di Huang
Customer Comments: Great ❤️😍❤️😍
Deseree Swarthout
Customer Comments: Lexi was amazing very informational her knowledge of the animals sells itself
Haley Mosser
Customer Comments: Every time I've been to a petland they've always tried to help with what I was looking for. Plus they always have adorable and cute puppies!
Sandra Braman
Customer Comments: We got our puppy from Petland and he's been an absolute blessing! Petland gets you all the items you could ever need for bringing a puppy home and helping them grow!
Adriana j.
Customer Comments: We have had our puppy for a year , and we love him so much, he's the most loving dog! And the staff at Petland were very helpful in educating us on how to care for a puppy!
MICHELE SPALSBURY
Customer Comments: Bought our Shiba from there....beautiful and healthy
Jamie M.
Customer Comments: Petland Novi-We have to wonderful dogs that we got from your store!!!!!! A mini bulldog who is now 4 years old and a Shiba Inu who is now 2 years old!!!!!! They are such mom's boys!!!! We love them soooooo much!!!!!!!!!!!!!!!!
Erin Miller
Customer Comments: Petland Novi: The staff are very friendly. Lots of puppies to choose from and they send you home with EVERYTHING you need!!! Great experience and we love our adorable puppy!!
Crystal Mikulka
Customer Comments: I LOVE this store! I got my dog here and I couldn't be happier! Steven was super helpful and gave me all the information I needed! Thank you for helping me find my best friend 😃
Karen Roberson
Customer Comments: Petland Novi-We got our Havachon at Petland a little over a year ago and had a great experience. I financed him which was also a great experience. Our dog Oso is amazing, he is so handsome and he is healthy and happy.
Andrea Mendez
Customer Comments: Great staff. We got to take our time hanging out with the pups that we were intersted in. the great package that we purchased with our pup allowed us to come home with everything we needed. Petland was definitely there to answer any questions we had after we brought our puppy home as well.
Nicole Farrell
Customer Comments: My recent experience with Petland Novi was a great one. All of the employees were extremely helpful, tending to the puppies and making sure customers were waited on as well. We were given an exceptional amount of information on the puppies and it seemed like the employee should really did care about them!
Vaibhav Bhagat
Customer Comments: Petland Novi..Gage & Tim were very helpful and they helped us get the puppy & provided all the information needed. We love it.
Sydney Lannon
Customer Comments: I've been to Petland Novi a few times, they are really nice and very clean!
Jade Fowler
Customer Comments: Love visiting with all the fur babies ❤️
Joelle Marcus
Customer Comments: Petland Novi.. 😃 ★★★★★
Sydni Greenhoe
Customer Comments: Petland Novi.. 😃 ★★★★★
Dawnel Antrup
Customer Comments: After reviewing your website a future visit is for sure on our list! We own a Red Fox Lab named Stella Clare (11 months) and she's would love to visit:)
cierra comfort
Customer Comments: Some of the cutest puppies are there and a nice store to get dog toys and accessories! Staff is more than willing to answer any questions!
Autumn Coisineau
Customer Comments: The staff is amazing. Very knowledgeable and friendly
Elizabeth Klein
Customer Comments: Great store with lots of cute puppies!
James Montalvo
Customer Comments: Awesome staff
Autumn Van Kirk
Customer Comments: i love it!!
Chandler Gray
Customer Comments: Petland Novi.. 😃 ★★★★★
Aarika Ashley
Customer Comments: Petland Novi.. 😃 ★★★★★
Taylor Tope
Customer Comments: Petland Novi.. 😃 ★★★★★
Crystal Carlson
Customer Comments: Petland Novi.. 😃 ★★★★★
Brian Hofer
Customer Comments: This store is pretty cool!!!!
Jess S
Customer Comments:
Petland has been very kind! They respond quickly on Facebook whenever you have questions or even just comment on one of their pictures. My boyfriend and I are thinking about getting a dog and Petland has a wide variety of different breeds that are easy to choose from!
Melissa E
Customer Comments: The puppy pictures are adorable and always put a smile on my face
Kayla Brunson
Customer Comments: Petland Novi.. 😃 ★★★★★
Cady Sandel
Customer Comments: Petland Novi.. 😃 ★★★★★
Breanna Leeuw
Customer Comments: Petland Novi.. 😃 ★★★★★
Lauren Newell
Customer Comments: Great page! The pictures of pets always make my day!
Kimberly Barsheff
Customer Comments: Petland Novi.. 😃 ★★★★★
Heavin King
Customer Comments: Great experience!!
Kara Rogers
Customer Comments: Petland Novi.. 😃 ★★★★★
Kelsey Farthing
Customer Comments: Petland Novi.. 😃 ★★★★★
Julia Johnson
Customer Comments: Petland Novi.. 😃 ★★★★★
Taylor Lowery
Customer Comments: Petland Novi.. 😃 ★★★★★
Smantha Kollar
Customer Comments: Petland Novi.. 😃 ★★★★★
Joesph Buckland
Customer Comments: All puppies were healthy, playful, and alert. The customer service was ideal as well even allowing us to stay after hours in a Sunday to play with a Husky puppy.
Noel Moser
Customer Comments: Went here while visiting family in Michigan the staff was very friend loved the store so much selection just wonderful experience now I do my shopping here a lot always great service!!! Whoop whoop Petland Novi! Dogs are also well cared for!
Anna Lowe
Customer Comments: Petland Novi.. 😃 ★★★★★
Marcie Meyerhoff
Customer Comments: Petland Novi..It's amazing
Ashley Burns
Customer Comments: Petland Novi..So many happy and healthy puppies to choose from 😊
McKenzie Barrett
Customer Comments: Petland Novi..I love it that you's post pictures of the cute puppies on Facebook and I like how super nice you are and understanding. Thank you!
Keesa Stamper
Customer Comments: Petland Novi-Love to go check out the cute puppies here.
Rhian Wylie
Customer Comments: Petland Novi-I haven't had a personal experience with you guys yet but I adore your posts and commentary from followers that have recently adopted pets!
Madison Johnston
Customer Comments: I went with a friend to pick out a puppy and they are taken care of very well and are all super friendly (the puppies and workers).
Ryan Kendall
Customer Comments: Petland Novi.. 😃 ★★★★★
Cheyenne Johnson
Customer Comments: I love these puppies. The website is very helpful and I plan on buying in the near future!
Lilly Schuerman
Customer Comments: Petland Novi has great service and are very friendly. It seems like they take great care of the pets in their facility.
Cheyenne Quinn
Customer Comments: Petland Novi
Love the people and the work place, they always know how much our animals mean to us and of course to them! The animals are well taken care of and would recommend this place to just about everyone!!!
Brianna Seymour
Customer Comments: Petland Novi-I love seeing their posts and pictures everyday. As well as their enthusiasm for the love of pets.
patricia mcdonald
Customer Comments: Petland Novi.. 😃 ★★★★★
Sandra Nedrow
Customer Comments: Petland Novi.. 😃 ★★★★★
Katelyn swartz
Customer Comments: ❤️😍❤️
Mindy S
Customer Comments: Petland Novi.. 😃 ★★★★★
Amanda Fitchett
Customer Comments: Petland Novi-Best place to adopt all you precious little fur babies and to purchase high quality supplies for them!
Customer Comments: Petland Novi-Petland Novi is a wonderful and reliable place to adopt your very own puppy. They care for every single one of these dogs as best as they can and are always sure to give them up to the right home! I highly recommend them to anyone looking to adopt new family friend.
Alex Wray
Customer Comments: Petland Novi-Great place to go if you are looking for anything to buy or looking for a fury friend to buy!!
Erin Binienda
Customer Comments: Petland Novi.. 😃 ★★★★★
Elizabeth Tubbergen
Customer Comments: Petland Novi-Staff is very friendly and informative and it is a clean place! The puppies are adorable too 😃
laura quinting
Customer Comments: Petland Novi.. 😃 ★★★★★
Rebecca Paul
Customer Comments: Petland Novi-Great place to get stuff wonderful staff
Rene DiPaola
Customer Comments: Petland Novi-Visited here for the first time a few weeks ago..staff was very friendly and the store was immaculate!!! All the puppies were sweet and well cared for.
Arissa Howard
Customer Comments: Petland Novi-Wonderful place!!
Jarica Palmer
Customer Comments: Petland Novi
They are amazing and I love seeing all the pictures of the dogs they put up.
Autum Ramon
Customer Comments: Petland Novi
★★★★★
Alex Therrien
Customer Comments: Petland Novi
Great 😃 ★★★★★
Melyssa B
Customer Comments: Breeding done right.
Beth Wilson
Customer Comments: Petland Novi
Very cute and well taken care of dogs here.
Charlie and Mason
Customer Comments: Petland Novi
We got our first puppy here, a sweet golden named Ramsey. We love visiting when we're in the area to see the dogs.
jen brault
Customer Comments: Petland Novi.. 😃 ★★★★★
Tiffany Payne
Customer Comments: Petland Novi.. 😃 ★★★★★
Jordan Zang
Customer Comments: Petland Novi
Staff is alway friendly and the pups are so cute it melts my heart.
Dana Cameron
Customer Comments: Petland Novi..I love coming to the mall with my friends to play with the cute little dogs!
Tracy Sittaro
Customer Comments: Petland Novi.. 😃 ★★★★★
Jill Scoggins
Customer Comments: Petland Novi.. 😃 ★★★★★
Emily Killvers
Customer Comments: Petland Novi...They have all the cutest pups!!!!
Tony Huggett
Customer Comments: Petland Novi..Santana is a very loving puppy! She loves to chew on toys and play fetch. She loves to cuddle and get back rubs and behind her ears!!!
Katie Sippl
Customer Comments: Petland Novi..Love them!! Such a great experience and they have so many things for our pets!
Kyle Johnston
Customer Comments: Petland Novi..People are great and we love our dog
Lauren Gore
Customer Comments: Petland Novi..Bought my puppy from here and she's great!
Trisha Bennett
Customer Comments: Petland Novi..
😃
Danielle lopez
Customer Comments: Petland Novi..Amazing place!
Emalee DeWitt
Customer Comments: Petland Novi..Always have the cutest puppies for a fair price.
Kim Somsel
Customer Comments: Love petland all thier products. Don't say you can't find it they will always help you
Alexandra Borkowski
Customer Comments: Petland Novi..
Haley Morgan
Customer Comments: Petland Novi..
👍
Chyna Knowles
Customer Comments: Petland Novi: Great place to shop
Brittany Parker
Customer Comments: Petland Novi:
We got our Akita from here and he is the BEST dog ever!!!
Wenlin Zhang
Customer Comments: Petland Novi
Very Pleasant
Madison Allor
Customer Comments: Petland Novi
Love Novi Petland
Kevin Lagos
Customer Comments: Petland Novi..Amazing.. Great Service..Very Clean..Very explanatory.. Overall good place to buy a Dog.
Tiffany Hacker
Customer Comments: Petland Novi...I have looked at a few of their dogs on Facebook & they are always right on getting you the application to fill out.
Josh B.
Customer Comments: Great company! Very friendly!
Leeza Emery
Customer Comments: I am so pleased with how clean it is there, and how amazing my puppy is. She is a perfect, healthy little Shiba Inu 😃
BREANNA LAWLESS
Customer Comments: Petland Novi is a great place to go. The employees are welcoming and very knowledgeable!
Carie Jacobs
Customer Comments: A little pricey but it's worth it, if you're looking for specific colors/markings in a breed for your new fur-baby!
Brittany Spencer
Customer Comments: Worth the drive for me, staff is great and I like the wide range of products they have for their animals
Arron Ostrander
Customer Comments: Great place
Morgan Heinzmann
Customer Comments: Employees are always very nice
Bridgette Anderson
Customer Comments: Great
Jessica Seppo
Customer Comments: Petland Novi is wonderful! Not only do I love it but everyone I know at work goes to this location regularly. The staff is great and they always have everything I need!
Dominic Lombardo
Customer Comments: Store was clean with a knowledgeable staff!
alyssa miller
Customer Comments: Absolutely love the page! Couldn't make me any happier to see posts of some of the cutest pups and dogs I've ever seen!
faith brady
Customer Comments: I've never met people with such passion for animals and people who care about the safety and health of these animals. Definitely a good choice for your next furry friend!!
Kaitlin Hahn
Customer Comments: I absolutely love this place and page great puppies as well!
Erica Zukowski
Customer Comments: This place is great, filled with great people and cute puppies! Stop by to adopt a new furfriend
Rebekah
Customer Comments: Great store, friendly environment!
Misty Watkins
Customer Comments: Friendly, knowledgeable staff, great puppies.
Heather Kinnunen
Customer Comments: Great passion for what they do - very active/engaged on social media.
Kirsten Seidl
Customer Comments: Great pet store!
Steph Jewell
Customer Comments: Far away drive for me, but worth it!! Great store
Olivia Mickevicius
Customer Comments: Employees are so helpful and the puppies are so happy and cheerful!
Nicole Olson
Customer Comments: Great for buying toys and food!! 🐶
Brittany Spurgeon
Customer Comments: Awesome place
Rudi Andrea
Customer Comments: I bought my sweet mini Australian shepherd, Paisley from here almost 2 years ago and I'm so glad I did! I know a lot of people are against pet stores but Petland is very professional and friendly. All the more reason to adopt from here to get the cute little puppies out of those tiny little cages. My dog is the best thing that's ever happened to me and as soon as I saw her puppy picture on petlands website I went and got her the very next day. I knew I had to have her :) thanks petland!
Taylor Munroe
Customer Comments: The staff here are amazing and always have an answer for any questions you may have!
Ashley Shea
Customer Comments: This place is great for both great quality of supplies and finding your next best furry friend! Highly recommend!
Devan Bianco
Customer Comments: The workers are always helpful when I come in. They treat their animals great and have a very clean facility!
Brooke April
Customer Comments: love it!
Tina Heppel
Customer Comments: Great staff!
PamandMike Syacsure
Customer Comments: Great selection, awesome customer service. Highly recommend
Nicole Chapman
Customer Comments: We got Regulator from Petland and had a great experience. We were in and out quickly with all the essentials. We just love our dog to pieces!
Brittaney Myrick
Customer Comments: I have heard great things and heard wonderful reviews about Petland Novi. I have heard serveral amazing stories from others who have adopted pets from here. I would recommend Petland Novi to anyone who is looking to adopt a new furry friend into their home.
Madeline Marie
Customer Comments: Wonderful people, and wonderful service!! Thank you for everything you do!
Kim Servis
Customer Comments: Friendly people!!
Danielle lopez
Customer Comments: Amazing place!
Kelvin Page
Customer Comments: Great! Everyone is very knowledgable and helpful!
Zachary & Ryley Holt & Salva
Customer Comments: Friendly staff.Highly Satisfied with our visit.
Giovani Molinaro
Customer Comments: Amazing! Gage was great!! He was full on information. He was very patient & worked with us through the whole process.
Carmen Gaddis
Customer Comments: Matt...He was amazing!
Jacquelyn Stockwell
Customer Comments: Gage-Super knowledgable & helpful. Great & patient with all my questions. -Thorough,lots go information, but easily explained. PATIENT while I narrowed down the pups & made the life & financial decision.
Carly & Rijad McGill & Dzaferagic
Customer Comments: Very patient..Willing to help. Great Experience..the staff is great.
Amber poma
Customer Comments: Great place and they have great pets and take care of the animals wonderfully! Nicely located in the mall!
Erica Prested
Customer Comments: Awesome place
Kayla Ely
Customer Comments: Everyone that works here are super friendly and helpful!
Bmae091
Customer Comments: The puppies are always so cute and playful!
jordyn r
Customer Comments: beautiful puppies, wonderful service 😊
Josh Valdes
Customer Comments: Ever since we moved to Lincoln park Michigan I found this place online and have loved the gorgeous selection they have. Definitely will purchase my next dog from them. I already have the "homeward bound" trio if anyone remembers that movie. Haha. But 4 isn't too much right? Ha. Anyways the staff is super friendly there as well.
amanda creasey
Customer Comments: friendly staff and great place to shop for your pets needs!
Danielle Sifford
Customer Comments: Great experience getting our pup from Petland. Very nice and helpful employees. Brought her home in Feb and she has been healthy and happy ever since.
Amber Aytes
Customer Comments: I love my dog so much. I'm thankful for petland novi because their staff was kind enough for helping us get an affordable deal so I can get my pup.
Cherie Farley
Customer Comments: Amazing what you all do 💖
Carol Herbert
Customer Comments: It was our first ever visit to Petland, we were just going to look at puppies. Until we saw the Teddy Bear, she was 9 weeks old. Her name is Ellie Mae and such a big baby"
Kindra M
Customer Comments: Friendly staff that are very helpful, good variety of dogs
Trish Orr
Customer Comments: I love Petland Novi. They have just about any dog you want all at one place. They even help get kitty's get homes as well. 🐶🐶🐶🐶🐶
Cady Carter
Customer Comments: Love it here! And I love how they post all their pups on Facebook so I can see them before I even leave my house!
Kaela Scott
Customer Comments: Love it here!!
Krysta Smith
Customer Comments: Pet land in a Novi is amazing! They have such a great cause going and all their puppies I've ever had experience with are happy, healthy pups! I would recommend them always if you're looking for a pup! :)
Paige Hallenbeck
Customer Comments: Everyone working was very friendly and helpful with any questions I had on being a first time dog owner!
Ashley Schmidt
Customer Comments: Has really great dogs here would definitely suggest it to anyone
Kylie Domschot
Customer Comments: Great experience, staff was friendly and knowledgeable. Stayed late to help us get out puppy home !!
Lauren Rumbles
Customer Comments: Great Facebook page to follow if you enjoy seeing doggos on your news feed!
Charity Ward
Customer Comments: We got our Siberian husky back in march and everyone was cery nice and worked with us to get the Financing to bring her home and she is a wonderful perfect addition th our family
Eryn Dye
Customer Comments: Wonderful business, and VERY professional!
Brittany Minix
Customer Comments: Although I have not personally adopted a pet from Petland Novi, I have heard great things and heard wonderful reviews about them. They seem to care so much about their animals and want them to go to safe, caring, forever homes. I would recommend Petland Novi to anyone who is looking for a best furry friend to take home.
LeeAnn Stipek
Customer Comments: I bought my puppy here 3 weeks ago and when i made the phone call for the reservation they were so helpful in giving us all the information that we needed. We were stuck between our wheaten and a male mini hippo and they gave us all the time we needed, they even switched them out back and forth so we could see how each of them were. Once we made our decision the woman helping us did an amazing job with explaining and picking out everything we needed. Especially since we've always had dogs but this is the first time my boyfriend and I got a dog together, so i really appreciated that.
Madison Job
Customer Comments: Friendly service
Bryanna Mater
Customer Comments: Would recommend!
Sierra Zuniga
Customer Comments: Very cute puppies!! Great location!
LILIA PATRICIA VAZQUEZ MARTELLO
Customer Comments: Love the store, excellent attention
Taylor Burs
Customer Comments: Is a fun and inviting place to be , lovely employees, very helpful .
Annie Ophoff
Customer Comments: Such cute pups! Great place!
Marissa Wheatley
Customer Comments: They have the best toy, treat, and accessory collection! Definitely my favorite place to shop for my fur baby!
Michaelynn Pakizer
Customer Comments: Such a fun and caring place!! Love seeing how active they are with keeping everyone updated via Facebook!!
Alexis Werth
Customer Comments:
I've never purchased a dog here but go here frequently to play with the puppies and the staff is always very helpful with getting the puppies and giving us information on them
Kiersten Bak
Customer Comments: Friendly staff and adorable pups!
Lana Cutter Sehl
Customer Comments: Love this store, staff is always so nice and informative!! We are currently looking for an addition to our family and they have been so helpful and patient with all my questions!
Britney Husted
Customer Comments: Friendly staff and shows love for dogs
Roxana Campean
Customer Comments: Friendly staff,great place
Keli Rymill
Customer Comments: Good products. Our pup loved his treat dispensing football!
Erin Nichols
Customer Comments: Fast responders, awesome animals and a great place
Anon Anon
Customer Comments: Got my Shiba Inu puppy from here.
They were very helpful during the process, and were able to work with me and my partner in order to take out a small loan to pay the puppy off.
My puppy has been such a joy and I wouldn't change her for the world. Thanks Petland for giving my baby a forever home with me!
Jordin Woodard
Customer Comments: Some of the cutest dogs I've ever seen!!
Ashley Kaiser
Customer Comments: I recently got the newest addition to my family from here, my Siberian Husky Blaze! The staff was so nice, I called and they set me up a date to see him. I loved that the staff went through everything with me and made it easy for me. They also checked in two weeks later to see how he was doing with us! I couldn't be happier.
Lakelynn Holsworth
Customer Comments:
I love this page and its love for dogs! Always brightens up my day! Keep be amazing 😃
Rosa Clara
Customer Comments: I had a great experience at Petland Novi, and continue to have great coverage for all my pet's needs. I purchased a male, black, 5 lb, 8 week old American Cocker Spaniel in March of 2017. He is now 6 months old, 20 lbs, funny, lively and healthy! I'm glad I chose Petland Novi because I was a first time pet owner and the package that comes with your dog has EVERYTHING you could possibly need. I would have been lost without this. The package includes food (dry and wet), toys, blanket, crate, pre-paid vet visits, pre-paid 30 day insurance, collar and leash with tags, microchip, and so much more. I highly recommend Petland Novi ESPECIALLY for first time pet owners.
Heather Hunter
Customer Comments: We love looking at your puppies hoping one day we will be able to adopt another dog. It will be from here.
Amber Weston
Customer Comments: We love our Australian Shepherd we purchased from Petland Novi last year. She has a great temperament and the associates were very helpful in our selection.
Jamie
Customer Comments: We got our mini bulldog 4 years ago and our shiba inu 2 years ago from Petland Novi. The girls that work there still know what dogs we got and ask how they are every time we go into the store!! They are so sweet!!! And our dogs are the best dogs ever!!!!!!! Keep up the great job Petland Novi!!!!!!!
Ellyn Marmaduke
Customer Comments: Very knowledgeable staff and quick to call when a certain breed comes in...we were searching for an Italian greyhound and they remembered to call to let us know within the hour that she arrived! We loved our puppy immediately!
Carolyn Long
Customer Comments: Our third dog from petland novi :)
Shelby Szymanski
Customer Comments: Amazing! Service was awesome! Can't wait to take home our new baby Oscar!
Kurt George & Jeff Weiner
Customer Comments: Overall we had a great experience. Gage did a very thorough job explaining things to us.
Mingduo Zhao & Yawen Tan
Customer Comments: Fantastic! The counselor is very helpful! Very detailed instructions. Good suggestions to raise a dog.
Sarah McCroskey
Customer Comments: Gage was awesome!! I couldn't have asked for a better sales associate. He made the adoption very easy. Thank you again
Amanda Jackson
Customer Comments: Very informative & friendly. Thank You!
Matthew Woods
Customer Comments: Perfect! Great service always nice and smiling.
Joseph Thompson
Customer Comments: It was a great visit.
Leonard Treman
Customer Comments: Great place to play with puppies.
Carlos Sausedo
Customer Comments: The staff was amazing and wonderful. Very helpful and informative.
Timmothy Flores II
Customer Comments: Very friendly staff. Lots of great information was given to us.
Katelyn Moore
Customer Comments: We fell in love with our upper right away! Alex was super helpful getting us financed and able to take our Bernedoodle home!
We will be back!
Karunvir Badwal
Customer Comments: Very helpful and answered all our questions.
Cynthia Thompson
Customer Comments: Found my forever girl. Very Helpful staff.
Glenn and Lisa Diaz
Customer Comments: Gage was a perfect Salesman and made sure we completely understood everything that had to do with the purchase os our new puppy.
Karriss Merritt
Customer Comments: Love the Staff. Thanks for the help getting Hazel. Thanks Madi!
Tiant Hollister
Customer Comments: One stop shopping. No inbreeding. A little pricey, but worth it.
Richard and Teresa Howe
Customer Comments: Excellent experience. Love our Puppy!
Chad & Jennifer Heckmann
Customer Comments: We came in to purchase a Bulldog. Britney was extremely helpful and very thorough on explaining everything.
Ashanti Taylor
Customer Comments: I was very surprised at how smooth the process was and how affordable everything was especially as a fist time owner and college student. I was very informed and all questions and concerns were answered in detail.
Guadalupe & Luis A. Barrera & Calderon
Customer Comments: Amazing!
Nicole Buckbee
Customer Comments: Michelle was so helpful and sincerely nice over the phone. She was helpful in the store. She was completely knowledgable and showed great concern in her job. I would take her home with me if I could. Thank you Michelle for everything.
Amy Christina Adock
Customer Comments: Excellent help + Listening..Appreciating seeing and holding the dogs with no limit. Lovely and helpful Staff
Michael Ruggero
Customer Comments: Awesome very helpful
Laura H.
Customer Comments: Staff was helpful and knowledgeable! We had an appointment to view a puppy, and we just didn't click. Saw another puppy we liked, but he was asleep. Staff told us that he was a baby and needed his sleep. While we were talking he woke up, and was able to visit with us. We clicked! And he is now part of our family. I loved that his well being and sleep were more important than a potential sale.
Cody R.
Customer Comments: Just adopted our second Husky from Petland and my boyfriend and I couldn't be more happy with our experience. They are so helpful, friendly, and passionate which makes the experience a lot of fun.
Lumetta Hatten
Customer Comments: Gage was both pleasant and excellent!
Jennifer & Matthew Barsegian
Customer Comments: Quick,easy experience. Very friendly and informative staff.
Michael Scherrer
Customer Comments: Matt and Gage were extremely knowledgeable and helpful and it was a great experience for us.
Blake Young
Customer Comments: Great!
Melissa Dascola
Customer Comments: Bree did a great job!!
Stephanie Lucas
Customer Comments: You made my 2 kids extremely happy! We are so excited for the new member of our family and to fulfill a 2 year olds dreams.
Brandon Redman
Customer Comments: Very professional and friendly. Everything is very well explained and great Employees.
Habib Obeid
Customer Comments: Kayla was the reason that I purchased ACE! Best service I've ever received anywhere.
Angela Conde
Customer Comments: Informative staff, adorable puppies, and clean kennels
Donna Crechiolo
Customer Comments: Great Staff, very informative and knowledgeable. They take great care of the pets, the kennel area is watched over and clean! Love this store!
Teneesha Fields
Customer Comments: I had the best puppy buying experience ever. The staff was very knowledgeable and very patient with me during the process. I'm so excited that I decided to purchase my Teddy Bear from Petland Novi.
frankieb
Customer Comments: Chris was awesome! I would recommend him to anyone when getting a pet
Christina Costa
Customer Comments: We got our bulldog from here one year ago. SHE IS AN ANGEL and we are so happy with her.
Lynda Madouse
Customer Comments: We got a puppy from here and he lasted 16 years and was never sick until the end.
Deanna Acosta
Customer Comments:
We bought our Weimaraner Lady GREY from Petland in Novi. We are so Thank you for her she will be a year old on Thursday. She's in perfect health and very active. I can not wait for them to get another Weimaraner in cause I will be getting another one from there... Thank you again Petland of Novi for our precious Lady!!
tom m.
Customer Comments: Chris was very informative, pleasant and very helpful. His patience with us during this time was phenomenal. Store is very clean, associates are really friendly and enjoy their jobs. Thank you for such a wonderful time.
howie b.
Customer Comments: Brittany helped me find the perfect toys for my puppy and sold me and my family a beautiful puppy that fits in our family perfect!! She was very professional and very nice. Because of her I will come back to the store for anything I need.
mario g.
Customer Comments: Katelyn was very helpful. We appreciated all of the help and knowledge you provided to us. We really needed it. Thank you.
Customer Comments: Very nice staff. I purchased a very healthy happy dog at this store. I am very pleased with my little one. Thank you.
Mike R.
Customer Comments: I've had great experiences with everyone here at Petland. I'm very happy with the service and above all I got the loves of my life. Thanks.
Customer Comments: This was my second visit with in the past few weeks. The staff was very knowledgeable and helpful. I would recommend Petland Novi to everyone! I am so excited to be adding a beautiful baby boy to our family.
Customer Comments: My visit to Petland was very good. I bought the most wonderful puppy. She is healthy, very sweet and I love her to pieces!
Customer Comments: Very helpful and patiently answered our questions. We had plenty of time to spend with the puppies before deciding to purchase. Thanks.
jairus c.
Customer Comments: Sasha is knowledgeable about leashes harnesses and the pros and cons of using a chain collar "choke chain" to teach a young dog not to put on a leash. Thank you Sasha.
natalia f.
Customer Comments: They were all very helpful and knowledgeable about everything I asked. I'm so happy with the customer service I received.
Customer Comments: Mandy was very helpful and she knows her stuff. Thank you Mandy for all the help you have given me during my visit.
Customer Comments: Mandy is a great employee, and was very helpful during the purchase of my new family member. I will be forever grateful of her service.
Customer Comments: I love how all of the staff at Petland know so much about the animals there, and know exactly what it takes to own each pet. They are full of information, and they were able to answer all of my questions. Great Job!
Customer Comments: Always pleasant. Purchased our chihuahua from this Petland in 2010. Wonderful dog! Very healthy, handsome, a great companion. We love him! Thanks.
Customer Comments: We are so happy to have our new dog! We come here all the time now. Thank you so much for your help. Getting our new dog made our day!
Customer Comments: Jen was very helpful and was capable of answering any question we had. We left with a new puppy and were very happy with her service.
lloydd720 d.
Customer Comments: Experience thorough- pleasurable buying experience- would recommend to others. Very pleased with store and care given to puppies.
Customer Comments: Mardy definitely knew her. She really was awesome. I will send in people to buy dogs from you.
Customer Comments: The person helping us was great and we are so happy to have a cute new puppy.
Customer Comments: Pleasant & informative. Ashley did a fine job working with me. The store was packed, but she kept us going through the process of seeing the dogs and purchase.
Customer Comments: Pleasant & informative. Ashley did a fine job working with me. The store was packed, but she kept us going through the process of seeing the dogs and purchase.
Customer Comments: Fred was extremely helpful & answered all my questions! I am definitely coming back again.
Customer Comments: Service was wonderful. My visit was very good and I got to see the dog in good timing. The sales associate was very good and knew a lot about the dog. She went over everything we needed to know!
mark45815 5.
Customer Comments: Very pleasant. Mandy was very knowledgeable and kind. She spent a lot of time with us an we took home our puppy Princess.
Customer Comments: Every staff member is super friendly, willing to answer any questions you may have. I feel very comfortable walking out the door with my very own first pet- As a "big girl" =)
Amari i.
Customer Comments: Laura was exceptional! Very helpful and knowledgeable. First time in the store & I loved it!
Pace e.
Customer Comments: Our pet counselor, Kim, was amazing!We had a number of questions and she made sure to answer each and every one of them
Customer Comments: Great service. Ashley was very good support, had great knowledge & patience.
DFS4556 4.
Customer Comments: Excellent service- Ashley was very knowledgeable & took her time.
dane i.
Customer Comments: Great customer service, everything was smooth and easy. Very informative! Will recommend to friends and family.
NATHAEL l.
Customer Comments: Got our new puppy! Was treated with respect and professionalism and would recommend Petland, Novi to anyone. Mandy was very informative and went out of her way to help with our adoption.
Customer Comments: Thank you for being so nice and helping me pick out my new puppy! :)
medwinn935 5.
Customer Comments: Our experience at Petland was wonderful & our sales person Mandy was very helpful and friendly. Would recommend her and the store to others. Thank you!
Customer Comments: I had a wonderful experience getting a dog. All of my questions were answered. I felt very assured.
daniel l.
Customer Comments: The girls were very helpful and sweet and really want to help customers. We are thrilled to get our puppy so thank you very much for your attention.
bernard b.
Customer Comments: Great, helpful staff. Very knowledgeable on the products & dogs!
Customer Comments: I am a return customer and have been pleased with the service and dog I have.
Customer Comments: Very helpful knowledgeable and friendly. Bought a cute little baby puppy.
Customer Comments: Everyone was very friendly. Terri was helpful and knowledgeable. I will recommend this store to anyone looking for a puppy.
Customer Comments: Great, helpful staff. Very knowledgeable on the products & dogs!
Customer Comments: Very friendly and helpful. Made the adoption process a breeze! Thanks!
arach843 a.
Customer Comments: Very friendly staff. Great information given to make the right adoption decision.
racioppia861 a.
Customer Comments: Extremely informative and a wonderful help! It was a pleasure working with Shawna!
Customer Comments: Awesome! Very helpful and explained everything great. Thank you so much!
Davids s.
Customer Comments: Found an amaazing puppy and had great help from Mandi.
Customer Comments: It was great, everyone was very glad to help and answered all questions I had.
James s.
Customer Comments: I enjoyed my service. It was fast and easy.
Customer Comments: Kate & Mandy were both GREAT! Very efficient, intellegent and thourough. They both answered all our questions and were also very personable. This was a great and informative first visit!
Mathew w.
Customer Comments: Mandy did an outstanding job! She listened to our pet needs and suggested a wonderful dog. She did not pressure us at all! Thanks Mandy!
Customer Comments: Very enjoyable. Loved the selection, the service and the friendlyness. Would highly recommend this place!
Customer Comments: Very clean. Matterius was very helpful, went the extra mile for us!
Customer Comments: She did everything possible to get us to home wiht a dog! Amazing job! Very thorough and enjoyable process!
Customer Comments: Everyone was very helpful and nice. Would definitely recommend to others
Customer Comments: Brittany was really sweet and helpful. It made the experience easy.
Customer Comments: It's really clean and playful. You guys have the best conditions. Great customer service. So great that the kids can come interact with the animals. Keep up the good work.
Customer Comments: Staff took the time to tell me all I need to know to keep my new pet safe, happy and healthy. The staff is great.
Customer Comments: Great experience, the whole staff was amazing! There is no other place I would go for a pet! This was great and I will definitely be back for my next dog!
Rielle J.
Customer Comments: I was very pleased with the service and information given!
Customer Comments: Always the best and I will tell everyone I know abotu Petland Novi!
marilynn J.
Customer Comments: I am very thanksful for all the info and time shared...thank you guys!
Ava A.
Customer Comments: Awesome visit, got a puppy!
Customer Comments: Great job. Walked out with a dog. Very knowledgeable and was able to answer all the questions we had.
Customer Comments: Very informative and nice. So helpful, explains and answers questions very well. Knowledgeable staff.Laura was very kind and extremely professional. I would recommend her to any new dog owner!
Customer Comments: Ashley was very informative and professional. I will be coming back here for any items I may need for Lexi.
LAWRENCE E.
Customer Comments: Truly helpful & knowledgeable. Great job! Thank you! Loved it.
jeromee545 e.
Customer Comments: Everything went perfectly and everyone is very helping and nice.
Customer Comments: We found just what were looking for! Great people and good service.
Customer Comments: Laura was a fantastic help today. I came in unsure of what to get and she steered us in the right direction. Very friendly.
Customer Comments: Excellent customer service and knowledge of pets. Very informative and nice.
Customer Comments: Brittany was super helpful and answered all questions we had :) Thank you!
Kate C
Customer Comments: Thank you for my new dog. You were very helpful. We enjoyed our visit. Walked out happy! :)
Customer Comments: Everyone was very friendly. Terri was helpful and knowledgeable. I will recommend this store to anyone looking for a puppy
melvillee208 8.
Customer Comments: Ashley was very helpful she went above and beyond to get us our new puppy. I would recommned Petland to everyone and I will be coming here for all my puppies needs.
maliss558 8.
Customer Comments: Found the puppy we wanted right away. All employees were extremely helpful and we are very excited to take Bailey home :)
Anna A
Customer Comments: Employees were very helpful. They explained everything quickly and very well; made sure we understood.
Customer Comments: Staff were really helpful and had lots of useful information to share. You can tell how much they love the dogs, but were happy to see my puppy come with me :)
Customer Comments: Courtney is the best! She stayed to give us extra information & help!
Customer Comments: Very nice and helpful! I love my puppy!
Customer Comments: Wonderful, Erica was very kind & very helpful. I will refer you to anyone interested in purchasing a puppy!
colin48jones
Customer Comments: Very friendly staff and very helpful & informative. Wonderful experience. Ashley was very knowledgeable and helpful through the whole process. All employees were very nic and had smiles for everyone
Customer Comments: Thank you for taking your time with us and our new family members! Love you guys and are truly appreciative!
Customer Comments: Alex was wonderful, patient and very helpful! :) Thank you
Customer Comments: Very friendly, very knowledgeable, great experience with Mandy and other staff.
Customer Comments: Chris was very informative, pleasant and very helpful. His patience with us during this time was phenomenal. Store is very clean, associates are really friendly and enjoy their jobs. Thank you for such a wonderful time.r
Customer Comments: Gage was very knowledgeable of the puppy. Helped make the process very easy and enjoyable.
LESLIE e.
Customer Comments: Our visit today was wonderfull. Received fast service and fell in love with our new family member. I will definately recommend petland novi to friends & family.r
Customer Comments: Everything was explained in detail so we were able to understand how to raise our new puppy correctly! This made our purchase enjoyable for our family.
Cole C
Customer Comments: Hallie was wonderful, so knowledgeable, made our experience nice and easy. Visit was awesome! All questions were answered, super friendly employees! Very helpful. Thank you!
Customer Comments: Absolutely 100% satisfied! There was no pressure. Alex was super knowledgeable and I felt very comfortable with my purchase. Friendly staff. Haley was also very nice and had a lot of info on all the dogs and made it easy to transition the puppy from here to home. Great visit and experience.
Customer Comments: Very informative and thorough! Thank you :) Very pleasant, very helpful, helped me pick out the right dog and answered all of my questions.
Frank K
Customer Comments: The staff here were wonderful and friendly and I will definitely be recommending them to friends and family.
John F
Customer Comments: Everyone was great! Haily took care of us from the time we walked in. Thank you for helping us find out baby! Wonderful experience, wonderful employee...
David D
Customer Comments: Very helpful and I was well informed with all of my questions answered. :)
?Jessica Gill Klein
Customer Comments: Today is this goofballs birthday. Thanks Petland! He's the greatest fit for our family.
?Esther Levi Jane
Customer Comments: Thank you for giving me the perfect best friend.
Allison Velzen
Customer Comments: Adorable puppies that are well taken care of!
Rochelle Music
Customer Comments: Love it at Petland Novi!
Gabrielle King
Customer Comments: Great place!!
Amy Heitz
Customer Comments: Great place!!
Ryan Beyer
Customer Comments: Awesome Company!!
Nicole McGill
Customer Comments: Great Place!
kailee graham
Customer Comments: Love this place!
Ariel Ervin
Customer Comments: Lovely place!
Becky Sayre
Customer Comments: Great service!
Stephanie Payne
Customer Comments: Awesome place!
Crystal Flynn
Customer Comments: Great experience!
Brianne Marie
Customer Comments: <3
Mariah Anselmi
Customer Comments: Amazing service.
Ashley Ellen
Customer Comments: Great, clean place!
Emily Figgins
Customer Comments: Best store in the mall
Breanna Taylor
Customer Comments: Best pet store ever they have anything and everything your pet will ever need!
Elizabeth G
Customer Comments: I love this store! Aways stop in when I'm in the area for my dog Toby!!!
Emily Micielli
Customer Comments: Great place!! :)
Erica Marr
Customer Comments: we went there and the staff were super knowledgeable and helpful with all of our questions about it the breeds and their characteristics!
Britnee Wolbert
Customer Comments: Awesome! I love it!
Shelby Williams
Customer Comments: cutest dogs ever!!
Holly Gleneski
Customer Comments: When I found Petland while at the Twelve Oaks Mall, I immediately went inside and fell in love with the place. Thinking of getting a dog from there now.
Joseph Breck
Customer Comments: Petland Novi is great! I would advise everyone to go there!
Amanda Price
Customer Comments: They have adorable puppies, and lovely employees. We are hoping to adopt soon!
Marissa Speckmann
Customer Comments: I love this place!
Allie Armstrong
Customer Comments: What a caring place!
Jason Budzinski
Customer Comments: Awesome store to shop at!
Sarah Weese
Customer Comments: Amazing people. Love what they're doing for animals!
Jenna Brown
Customer Comments: This place is awesome!
Megan Frazier
Customer Comments: I love this place!
Jake Howell
Customer Comments: Very helpful, informative, and friendly. Had a very good experience while searching for my puppy. Found a sweet baby. Jennifer was the best person to work with. She did sooo much to help us get the puppies we wanted!
Michelle Avasian
Customer Comments: We had a wonderful experience. We were given lots of time to play with our new puppy. They answered all of our questions and were very helpful in every way.
Tara Kehring
Customer Comments: Best one around :)
Kellie Szewczyk
Customer Comments: Adorable puppies & great service
Andrew Cawley
Customer Comments: Awesome staff very helpful and knowledgeable. One stop shop for all your pets needs.
Joe Bickham
Customer Comments: Excellent experience with Petland Novi.. Bo has been an excellent addition to our family for the last 2 years
Tommy Vann
Customer Comments: Mandy was wonderful and taught us (my aunt & I) a lot before we took Buddy home. We were informed one everything about and for her puppy! Very satisfied with the service and Buddy.
Michelle Stelmach
Customer Comments: Petland & their management is wonderful! Cutest pups and best customer service!
Jennifer Harvey
Customer Comments: Great customer service.
Elizabeth Kidston
Customer Comments: We come to the store whenever we go to the mall and the employees have always been nice even know we are just looking and not intending to buy. I am hoping to soon buy my new puppy here!
David Olvera
Customer Comments: Great programs , and a good organization.
Monica Chambers
Customer Comments: Petland of Novi has the best pets, deals, and staff!!!
Payge Rushing
Customer Comments: What a great place, worth the drive
Kathy Hampton
Customer Comments: Our experience at Petland was wonderful. Kim was very helpful with all of the information when we purchased our miniature Bulldog from her. Very knowledgeable with all of our questions. Very friendly. Everyone was very pleasant and helpful.
Desiree Watt
Customer Comments: I love petland novi. I purchase my pappion oliver from here and he's the love of my life. They were very acknowledgeable and gave me plenty of time to choose a pet to take home without being pushy or in your face. very professional. I would definitely recommend petland to friends and family.
Jaelynn Hoenicke
Customer Comments: This place is awesome.
Lori Kowalewski
Customer Comments: Employees are very nice.
Charlotte Darr
Customer Comments: What a warm and friendly environment! The dogs are adorable and the staff is so welcoming!!
Jami Baran
Customer Comments: Petland Novi always has a great selection!
Erin Gersbach
Customer Comments: Ada and Petland Novi made the purchase of our dog extremely efficient and easy. The presentation on available services was informative, even to us veteran dog owners. Thank you for your professional attention and care--for both your pets and pet owners.
Mark Spencer
Customer Comments: Alaina you were wonderful. Thank you for helping my wife and I find our new puppy. Dougie is perfect and doing great. He gets his last round of shots tomorrow. Thanks again for all your help and for answering all our rookie questions.
Julia Lopp
Customer Comments: Awesome people and nice staff??
Kristal Minchue
Customer Comments: 100% completely amazing!
Bridget Elezovic
Customer Comments: Sophie my now 2 year old Great Pyrenees came from Petland Novi and I couldn't imagine my life without her. She is by far the sweetest dog i've ever met and i'm glad to call her mine. I definitely recommend purchasing from here! - Bridget Elezovic
Emilia.walczak Walczak
Customer Comments: Great store and great products !
Ashlee McDonald
Customer Comments: Love love love everything about this place :)
Cynthia Huisman
Customer Comments: Best people and animals ever!
Kristin Reid
Customer Comments: Great dogs and great people!
Mark Solomon
Customer Comments: We loved spending time with the goldendoodle- alex was very patient and fun to talk to. Also, Melissa was very patient & kind explaining everything to us and allaying any anxiety/ fears we had. Thank you!
Amanda Bruhnsen
Customer Comments: Staff is very nice and helpful. They always have the cutest puppies!
Janet Mendoza
Customer Comments: Wide range of adorable puppies and supplies
Nachelle Oosterhouse
Customer Comments: Love Petland in Novi! Myla and my Teddy wouldn't choose any other place!
Megan Shaw
Customer Comments: excellent and have a good selection of puppies
Sydney Topa
Customer Comments: The staff there is so helpful!!
Krystin Smith
Customer Comments: Love Petland Novi! The Staff is always very friendly and helpful. Hoping to purchase a puppy from them very soon!
Jen B
Customer Comments: Awesome place and great things
Maura Fry
Customer Comments: I love the experience and atmosphere of this store every time I go in. They are always dedicated and focused on giving the animals forever families. Love Petland in Novi!!
Andrea Korpi
Customer Comments: the staff were very helpful and pleasant!
lydxoxo69
Customer Comments: Awesome!!! Staff is excellent and the dogs are so cute!!
Mae Scully
Customer Comments: Petland Novi is a great place to get all your furry friends needs! they are very friendly and helpful ! I would recommend them to a friend, they also have very very cute puppies :)
Toni Alexander
Customer Comments: Nice people and perfect expirence!
Chelsea Watkins
Customer Comments: Friendly staff and the most adorable puppies!
Victoria Newcomb
Customer Comments: Such a nice place and cute pups;)
Miranda Wohlscheid
Customer Comments: Petland is an amazing place and I highly recommend!
Connie Wendt
Customer Comments: Best pup we ever had ...
Melissa Hill
Customer Comments: Wonder excellent people always a friendly environment
Hasna Iwas
Customer Comments: Thanks Linda! You were so helpful and great with everything. They are lucky to have a great employee like you. This store is very clean, the employees are very helpful- felt like they went the extra mile for us. Linda spend a great deal of time with us and was very informative. Thank you :)
Kaitlin Moore
Customer Comments: Staff are friendly and the animals are soo cute
Samantha Ruel
Customer Comments: Amazing!! Enough said ????????
Adrianna Viviano
Customer Comments: We LOVE petland Novi. Friendly staff, cute puppies, and an overall great experience. We could tell they take very good care of the animals, and they all were very happy. Will take another trip there soon. Love it!
hayley mcnees
Customer Comments: Petland Novi is amazing! They are super friendly and have the cutest dogs! They are a dog-loving organization that puts their all in their work, which is nothing short of amazing!
Marc Makowski
Customer Comments: This is Tiffany Makowski writing a review to the wonderful staff at Petland Novi. I often stop in to visit and check out the new animals and I must say that everytime I visit the staff is so helpful and so tentative to the animals. I love this place and Intend on bringing home a little pup from here very shortly!! I know my cat Simon will greatly appreciate a new friend!
Kaitlin Jackson
Customer Comments: Petland cares about your pets, always so kind!
Brian Korpi
Customer Comments: I have been to Petland in Novi many time.Such a great pet store! Always have the best dogs and the best workers that are always so pleasant and are a big help when it comes to any questions.
Jessica Carter
Customer Comments: Cutest puppies ever! ????
Christopher Lawson
Customer Comments: Great Place!! FUN staff!!
Alyssa Conlin
Customer Comments: Amazing puppies. Love
Jon Brohl
Customer Comments: Cutest puppies, the workers are really friendly and helpful!
Marie Dornfeld
Customer Comments: They seem to take really care of the dogs and to find the furever homes! :)
diamond vaughn
Customer Comments: Great place, great people, great dogs ! Nothing but the best !!!!
Janae Forbes
Customer Comments: Stella is my now 8 month old golden retriever puppy. She has the most loving personality a dog owner could ask for. Just looking into her big beautiful brown eyes can change a bad day into a good day. She is the best dog I could of asked for, and I can't imagine my life without her!
Krista Mashak
Customer Comments: Always a great place to shop for my pets!
Shelley Elmer
Customer Comments: Petand Novi is the best! They have everything you need and more for your pet. Can't wait to get my own puppy from them!!
Baleigh Szabo
Customer Comments: Love love love! amazing facility and they take such good care of these cute pups!, always a great selection!
Elillian Newsome
Customer Comments: I've always had a great experience when I visited Petland Novi
Michael Cribbs
Customer Comments: Very fast with messaging you back and very helpful
Paige Castile
Customer Comments: I really enjoy Petland Novi. There are so many aspects of it that make it such a great business and such a happy place to visit. All of their dogs appear to be extremely healthy and happy here. The employees are a joy to work with and are very understanding and will go out of their way to work with you. I also love how they share photos of their dogs on Facebook! It allows for many people to see what they have to offer and it is a great way to get people to come in and play with dogs they are interested in! I know I definitely took advantage of this. My dog, Luna, should win the cutest puppy contest because, without a doubt, she is a gem and is the most beautiful Pembroke Welsh Corgi (and I got her from Petland! :) ) She is a tri-color and she is the most amazing companion I could ask for. She enjoys playing with her toys, snuggling up in bed and she loves, loves, loves people. She has to approach every human that she encounters because she wants to let everyone know just how sweet she is. She loves the snow and is the perfect puppy for me!
Danielle Herman
Customer Comments: I love Petland Novi! They helped me find my 7 month old Golden retriever Samson "the cutest puppy"
Susie Christiansen
Customer Comments: Love shopping here and when it's time for us to add a new puppy to our family this is where we are going!!
jalen jarrett
Customer Comments: Love! Love! Love!
Chris Reaves
Customer Comments: We bought our english bulldog puppy Lilo in January and she has been the cutest and best puppy ever. She is such a loving family dog who loves cuddling sleeping and playing...every face she has is cute and it was really hard to pic just one pic of her
Jenelle
Customer Comments: This is a great way to find your forever furbaby!!!!
Kendel VanSteelandt
Customer Comments: I got my puppy Tucker from here and he is a Shiba Inu and he has turned into the love of my life. I've never seen such a little guy hold so much love for his owner it's unbelievable. I also haven't seen a dog smile before until I met him. He's such a joy to come home to because he is always happy to see me. For me this puppy was the definition of love at first sight. And the girl who helped me out with buying him was amazing. She showed me exactly what I would need in order to make my little pride and joy happy. (:
Larissa Petitt
Customer Comments: Very good place to go for your dog needs!
Angela Goble
Customer Comments: Always fun visiting Petland Novi!
Nancy Messer
Customer Comments: Great store! pets are clean and well taken care of, I would highly recommend
Patricia P
Customer Comments: I've been going to Petland in Novi for the last few years, even though it's about an hour drive for me, just so I can come see their puppies and stock up on supplies for my Pomeranian. (There's no Petland by my house anymore)Their customer service is great and the employees are so friendly and always willing to help. My dog Teddy loves their treats and cute toys, I've even purchased a couple outfits for him there which he only wears for photos (he hates clothes) haha :)
Taylor Henning
Customer Comments: Very friendly workers and our puppy from there is great ??
brittanie Landfair
Customer Comments: I love how sweet everyone was getting my puppy Marti
Haley Gallagher
Customer Comments: Love! Friendly staff!
Cherish Goff
Customer Comments: Excilent pet care, amazing workers, and cutest pets around!
Heather Straley
Customer Comments: The best place to go to look at all the adorable puppies and find the perfect breed for your family!
Allison Barkoff
Customer Comments: Petland is very welcoming place with a great amount of adorable puppies :)
Colin Sauer
Customer Comments: Awesome experience, they know a lot about taking care of puppies.
allison hawley
Customer Comments: Love the compassion you have for all the animals you adopt out!!!
Rebecca Rowe
Customer Comments: WONDERFUL STORE! Adorable animals and amazing workers!!
Brittany Minix
Customer Comments: Although I have not personally adopted a pet from Petland Novi, I have heard great things and heard wonderful reviews about them. They seem to care so much about their animals and want them to go to safe, caring, forever homes. I would recommend Petland Novi to anyone who is looking for a best furry friend to take home.
Siarra Lopez
Customer Comments: Such an awesome organization who really care about the wellbeing of the animals!
Jennifer Staser
Customer Comments: Petland of Novi is always so helpful with answering questions and helping you find the right friend to take home. They have a great selection of different breeds to choose from and if they don't have the animal your looking for they are willing to try and find one for you. Will never get an animal anywhere else.
Jenae Palmer
Customer Comments: Such a great variety and seriously has the cutest puppies ever!
Kiana Henry
Customer Comments: Greatest pet store ever, all of the dogs are so cute and there's everything you could need for your puppy!
staceym55
Customer Comments: I love how all of the staff at Petland know so much about the animals there, and know exactly what it takes to own each pet. They are full of information, and they were able to answer all of my questions. Great Job!
LESLIE e.
Customer Comments: "This place really deserves its 5 star rating; the staff is friendly and super helpful in navigating the full spectrum of toys, food brands, etc. I wandered in today looking for a new toy or two for my ever-hyper kitten and so far after coming home, under the recommendations of the girl who helped me out, Honey looks handsome in his new collar and totally happy with his new playthings! Consider me a satisfied customer."
teresa r.
Customer Comments: Emily was wonderful, very helpful and answered all our questions. She made the process simple & fun. Thanks Petland!
nathaell499
Customer Comments: Got our new puppy! Was treated with respect and professionalism and would recommend Petland, Novi to anyone. Mandy was very informative and went out of her way to help with our adoption.
mattheww205
Customer Comments: Kim was very helpful with all of the information when we purchased our miniature Bulldog from her. Very knowledgeable with all of our questions. Very friendly. Everyone was very pleasant and helpful.
rolandd566
Customer Comments: I am a return customer and have been pleased with the service and dog I have.
christoo866,
Customer Comments: Did a great job explaining all about our dog, care and after care. Helped with shopping for all the needs of our girl. Thank you :) Our doggie rocks! Best experience ever.
yemily221
Customer Comments: Excellent customer service and knowledge of pets. Very informative and nice.
carrjosh003
Customer Comments: Excellent service very friendly and knowledgeable. This is our 3rd dog from Petland because of their temperment.
t000m31
Customer Comments: Chris was very informative, pleasant and very helpful. His patience with us during this time was phenomenal. Store is very clean, associates are really friendly and enjoy their jobs. Thank you for such a wonderful time.
eleslie159,
Customer Comments: Our visit today was wonderfull. Received fast service and fell in love with our new family member. I will definately recommend petland novi to friends & family.
Customer Comments: We got a lot of help from almost everyone available. We was fortunate to run into Mandy who helped us get our very first dog. You guys are very friendly, and polite. We always appreciate your service here at Petland. Thank you guys!!
Anonymous
Customer Comments: We love Petland, and we have purchased two other dogs here in the past. All three of our dogs have been wonderful angels, and we've always enjoyed our time at this store. Thank you.
Customer Comments: Got our new puppy! Was treated with respect and professionalism and would recommend Petland, Novi to anyone. Mandy was very informative and went out of her way to help with our adoption.
Customer Comments: Kim was very helpful with all of the information when we purchased our miniature Bulldog from her. Very knowledgeable with all of our questions. Very friendly. Everyone was very pleasant and helpful.
Customer Comments: I have gotten two puppies from your store and they are healthy and wonderful additions to our family! 2 of my family members have also bought dogs from there and are extremely happy, I have heard nothing but wonderful things about your store and have referred many dog lovers to you!
Customer Comments: Did a great job explaining all about our dog, care and after care. Helped with shopping for all the needs of our girl. Thank you :) Our doggie rocks! Best experience ever.
Customer Comments: Ashley was very helpful she went above and beyond to get us our new puppy. I would recommned Petland to everyone and I will be coming here for all my puppies needs.
Customer Comments: Michelle was excellent. She was very helpful and informative. She helped us very much and explained everything. She was very patient. In addition, she guided us through the process of buying our dog in Spanish. She was great!!
Customer Comments: Very helpful and a great experience! Very helpful with everything and did a great job explaining everything to me. Very friendly and bubbley. Would definitely recommend Amanda to others for help! She answered all the questions as best she could. Just an awesome all around great experience :) Perfect, friendly staff!
JD
Customer Comments: Great people with alot of knowledge. Would def. go back to get another health happy puppy! If you have any questions about breeds or how to train a puppy then they are for you. Staff has love for animals and animals are taken care of even after you leave the store. Thats shown in everything that I rec'd with my new baby. The vet care you rec from them after is top notch to with friendly staff & wonderful vets.
Customer Comments: Cassie was fabulous, knowledgeable and informative! It was a wonderful experience. I am so excited.
Customer Comments: Very informative and helpful for a first time dog owner. Our visit was so great. We truly appreciate all of the hospitality and great information. We are so thankful to be getting our puppy from here! Thank you!! You are great Gage!
Mandy
Customer Comments: Always pleasant. Purchased our chihuahua from this Petland in 2010. Wonderful dog! Very healthy, handsome, a great companion. We love him! Thanks.
srobert99
Customer Comments: Jen was very helpful and was capable of answering any question we had. We left with a new puppy and were very happy with her service.
TinaGarcia
Customer Comments: We are so happy to have our new dog! We come here all the time now. Thank you so much for your help. Getting our new dog made our day!
pass448
Jake Howell
Customer Comments: Very helpful, informative, and friendly. Had a very good experience while searching for my puppy. Found a sweet baby. Jennifer was the best person to work with. She did sooo much to help us get the puppies we wanted!
Elms R
Customer Comments: Very impressed with Petland Novi! Alex and Chris H were extremely knowledgeable and helpful! Very patient with my indecisiveness!! Michelle was also amazing. I had a lot of questions and Michelle always had the right answer. Bella and I are very grateful to Petland Novi.
John F.
Customer Comments: The visit was great! Amazing help, kind people, very helpful and nice. 100% coming back here! Michelle is really great! We are a large family and kind of a pain but she was very helpful and patient with all of us.
David D
Customer Comments: I was extremely happy with my experience at petland Novi. They did an awesome, thorough job explaining all their answers for our puppy. They answered all of my questions! I appreciated not being hurried along. I feel very confident going home wiht my 8 week old puppy!
calspirit70
Customer Comments: The girls were very helpful and sweet and really want to help customers. We are thrilled to get our puppy so thank you very much for your attention.
sandysports1
Customer Comments: Brittany was really sweet and helpful. It made the experience easy.
houstonjoe33
Customer Comments: Thank you for taking your time with us and our new family members! Love you guys and are truly appreciative!
aabyy382
Customer Comments: Brittany was super helpful and answered all questions we had :) Thank you!
marilynjohnson21
Customer Comments: I am very thanksful for all the info and time shared...thank you guys!
amberose099
Customer Comments: Never has a better experience, I was a difficult customer because of emotional issues and they made my purchase and life so much easier I couldn't thank everyone enough.
caseyy843
Customer Comments: Found an amaazing puppy and had great help from Mandi.
upaartalu
Customer Comments: Great service! Great representative- Ashley A++. She helped us with the adoption, very knowledgeable & patient. Thank you.
bhowie50
Customer Comments: Brittany helped me find the perfect toys for my puppy and sold me and my family a beautiful puppy that fits in our family perfect!! She was very professional and very nice. Because of her I will come back to the store for anything I need.
coopersuper
Customer Comments: Great, helpful staff. Very knowledgeable on the products & dogs!
iomari265
Customer Comments: Awesome! Very helpful and explained everything great. Thank you so much!
nnathan947
Customer Comments: No pressure. Tons of help. Time to look with our pressure.
Ali S.
Customer Comments: Steven was very helpful! Made my purchase of my new puppy a pleasant one! I was taken care of! Pleasant to deal with.
Loreen B.
Eva Y.
Alaina T.
Customer Comments: I have bought 4 dogs from Petland novi and they are all perfectly healthy. I've even researched the breeders of each of them and everything checks out. The staff is very knowledgable and helpful. They spend a lot of time making sure you are well informed on how to train and take care of your new puppy. I will recommend this place to everyone!
Shay B.
Customer Comments: We got our family dog, Cujo, from Petland Novi and we couldn't be happier with him! He is a Bernese Mountain Dog and when we saw him at the store we knew he would be perfect for our family. We had been in the store many times and I grew up going to Petland every time we would go to the mall. The staff is always friendly and they are always willing to answer questions about the dogs. I recommend Petland to all of my friends and everyone that is looking for a dog. Cujo has been a perfect family pet since we got him in June and we thank Petland for brining him to our home!
Jana J.
Customer Comments: Love Petland
Sam B.
Customer Comments: This place is the best! I love it so much. I have never personally bought a pet from here but I visit often and they treat all pets with the best care!! Such a loving place. Looking to buy a dog here soon:)
Kelly Z.
Customer Comments: I've always enjoyed visiting Petland and I look forward to getting a puppy from there. The staff there is always so helpful and seems to be very knowledgeable. I went to look at a puppy there last week and they were able to give me so much information.
Elizabeth W.
Private U.
Customer Comments: The moment we walked in, we were just browsing. Our Kota Bear (a purebred Chocolate Lab) went directly up to the window as soon as we walked by and placed his paw onto the glass. He picked us and I am glad he did. I held him in my arms after he stopped flopping around. He snuggled against me. He is my baby boy and our best friend. We love him more than anything and don't know what we would do without him. He is by far the cutest puppy. He is a crazy pup with many quirks and has a heart of gold.
Lara J.
Customer Comments: Love Them
Tommy F.
Mark S.
Customer Comments: It' s been over three years now and our pup is still doing great! She brings so much joy into our lives. Thanks again Petland!
Lien L.
Customer Comments: I love this place, provide very great service, Chris was the person that worked with me there, I would totally recommend him, he explained everything that I needed to know for being the first time dog owner. Thank you so much, I go home to happiness everyday.
Crystal G.
Customer Comments: My visit was on 8/12/15. I came in, fully expecting to adopt a Doberman puppy after months of research. The staff was extremely helpful and let me take him into a room right away. After just a few minutes, I could tell that this dog was not the one for us. Out of the corner of my eye, a Shiba inu/American eskimo mix caught my eye, so again I asked the staff if I could take a look. After playing with the shiba for a while, we absolutely fell in love with him and decided to take him home. The staff was super helpful in explaining everything and I did not ever feel pressured to buy anything extra that I didn't need. The staff genuinely cares about the animals and the families that they are going home with. After we took our puppy home, we scheduled a vet visit with our own vet and he came home with a clean bill of health. That's right; no kennel cough, no giardia, no coccidia, no worms or parasites of any kind. Our puppy was 100% healthy, so please don't let these other reviews scare you away. Yes, pricing is pretty steep, but if you truly fall in love with a puppy then that seems minor in comparison. He has been such a great addition to our family and I am thankful for all of the friendly and knowledgeable staff.
Monica P.
Customer Comments: We had an awesome visit at Petland Novi we adopted our puppy Bailey. Thanks for all the love
Kate F.
Tommy V.
Customer Comments: If you do not support pet stores that is fine, you are entitled to your own opinion and you do not need to shop there. How dare you make assumptions with out the correct information. Rescue animals are great, and no one at any Petland would ever say other wise. Some people want a puppy plan and simple. Everyone at Novi Petland has a great heart and is dedicated to what they do and love the puppies.I encourage all of you to stop in and see for yourselves. I promise you will not be disappointed!
kailey koth
Customer Comments: awesome place ! great people! highly recommended!
Hillary Bracht
Customer Comments: Cutest pets and very nice staff. I enjoy stopping by this store whenever I visit the mall. Thanks for helping pups find loving homes.
Stefanie Pellegrom
Customer Comments: Pet land Novi always has the cutest dogs and best pet supplies!
amymstirz
Customer Comments: Petland at Novi is one of the best petstores I have been to. I will take trips out of my way to go to their pet store. I would say anyone who goes there will find what they need with a friendly staff.
Clare Porter
Customer Comments: My name is Clare Porter. I really enjoyed my experience at Petland Novi! I went in looking for a toy for my 7 year old Yorkie, Cami, and experienced great customer service. They have such a friendly staff and so many cute pups!! Cami loved her toy :)
Jessica Lowman
Customer Comments: I went to Petland Novi about two and a half years ago and met my best friend. Her name is CoCo and she is a beautiful dainty German Shepherd. She is so loving and sweet and always makes my day. My experience with Petland has been great. I will definitely go there again when I plan to expand my fur family.
Jerrid Fuller
Customer Comments: Very knowledgable employees, thorough with their explanations and answers to questions.
Heather J
Customer Comments: a fun place to shop. :0) the staff is friendly
Jakylia Johnson
Customer Comments: Cutest Puppy Contest <3 I just got my husky puppy a couple weeks ago and he is the love of my life. I cannot describe how much joy my puppy has brought to me. I am so excited to raise him.
Ashile Lynn
Customer Comments: Best store for any and all pet supplies!! Highly recommended!!
Michelle S
Customer Comments: We got our family dog, Maggie, a Shih Tzu mix from Petland almost nine years ago. We love her so much! We are entering our newest member of the family, Lucy, into the cutest puppy contest. Lucy is about 1-2 lbs and is a toy poodle-chihuahua mix. She is a big ball of black fur. Absolutely adorable! And she has a great personality to match!
gina bessolo
Customer Comments: Great experience! Super friendly staff!
Rebecca Kuretich
Customer Comments: Great place! Great dogs! Great people!
Keely Chaikin
Customer Comments: Awesome place. Love playing with the puppies.
Samantha Stacey
Customer Comments: I have only been to Petland in Novi a handful of times.. but every time I go I have the best experience. The service is always friendly and I always find what I am looking for. I would recommend this store for pet needs to anyone! Hopefully I will purchase my first puppy from there soon! Thank you Petland!
Lauren Scott
Customer Comments: Love petland! Always nice and helpful!
Morgan Miller
Customer Comments: This place is so wonderful! They deserve an award??!
Michelle MacKinnon
Customer Comments: Great pet store, I always find something my dog will love!
Jenna Rourke
Customer Comments: I always love coming into visit and check out all the cute little puppies and kittens! I entered my cat into the look-a-like contest and cant wait for the picture to be added to Facebook. What a cool idea! Also 3 years ago we bought our German Shepard Ranger from here WHAT AN AWESOME EXPERIENCE! we love both him and our kitten so much, I hope we win the contest :)
Alex Kirkpatrick
Customer Comments: This place is amazing I wouldn't ask for anything better!
Chase Gildersleeve
Customer Comments: Brendan was FANTASTIC to work with, extremely knowledgeable, friendly and energetic. Couldn't have asked for a better experience!
Deborah Aponte
Customer Comments: I love Petland in Twelve Oaks Mall! Customer service is amazing and the staff is so friendly and helpful and knowledgeable. I can't wait to go get my Puppy this weekend! I recommend this pet store to all my family and friends, all the time! Super excited for this weekend, as I get ready to get my puppy! Thanks Petland! :-)
Amanda St.Martin
Customer Comments: They understand that even though these animals are our "pets" they are also family. ??
Chelsea Hudspeth
Customer Comments: Great company, friendly staff :) I would recommend them to anyone looking for a fur-friend. ??
Destiny Heacock
Customer Comments: Love this place! I have not purchased and dogs from here yet, but definitely plan to in the future!
McKinsey Nazal
Customer Comments: LOVE Petland. Only place I ever get my pups from!
Taylor Barnard
Customer Comments: I got my dogs best friend here and my best friend too! She came with everything a new puppy needs and wants, something most places don't offer. Everyone was very friendly and worked to accommodate our needs and situation. Thank you for giving me my best friend and for the contests you offer!
kayla lewis
Customer Comments: They have the cutest puppies! Love the Facebook page.
Heidi Adrian
Customer Comments: Great place and great service would recommend to others.
Emma Lemke
Customer Comments: Very clean, friendly staff, great dogs!! Never disappointed
denise montgomery
Customer Comments: Here is my baby girl Sassy. I received her a few years ago from your store on Christmas and she is the sweetest dog ever! Recently I have been very ill and she has been somewhat a therapy dog for me, staying bed side and barks for my mom to come assist whenever I need help with anything and I pray we win! Thank you and Happy Holidays Sassy
Riley Garrett
Customer Comments: Super friendly all the time and good prices!
Krysten Slade
Customer Comments: We had a great experience in your store tonight and fell in love with a little cockalier! Thanks to Haley who helped us make a decision and was very knowledgeable in the breed! We have found a new family member!
Laura Finn
Customer Comments: No I Petland always has everything I need for all my pets! They also have very helpful staff with big smiles!!
kenzi Horsfall
Customer Comments: Petland novi is the best, the staff is super caring. Everyone should bring their business to them.
Jackie Carroll
Customer Comments: Every time I enter Novi's Petland, I am greeted by smiling and enthusiastic employees. They are always willing to go out of their way to help with questions or anything an interested customer may need. The store is always neat and the cages clean and well kept. They also have a very generous giving spirit that has helped many Greyhounds. Thank you, Jackie
Angelo Duran
Customer Comments: Pet friendly and gracious staf. If you're looking to add a furry family member to your family, Petland Novi is the place to go
Anthony Wrenn
Customer Comments: I have herd nothing but excellent and great things about this place. Ive never adopted from here but they have great service and i would recommend this place to anyone to get the best pet care from.
Erica Dugas
Customer Comments: I don't know where to even begin...Petland has been amazing to our family. I truly believe they are heroes in disguise. My son was battling two devastating disease, mitochondrial disease and HLH. He wanted so much to have a little dog, one that he could take with him in his wheelchair and to his hospital appointments as well as inpatient stays. We went to Petland in hopes of finding that perfect little dog. How lucky we were to find that perfect dog too!! However, I wasn't able to make it happen, the cost was more then we could afford at the time. I asked Petland to hold Jewels (that is the name Matthew, my son, ended up giving her), so that I could find a way to get the money. Matthew and I had just got back from Nationwide children's hospital were he spent a month fighting for his life, so I wanted nothing more then to be able to give him Jewels. Later that evening Petland called me and told me to bring Matthew with me to get his new princess, Jewels. They told me they wanted to surprise Matthew and give him Jewels FREE of charge. I couldn't believe what I was hearing. As tears filled my eyes, if they only knew how happy they would be making him!! When we arrived I was so happy, it took everything for me not to tell Matthew what was about to happen. When we walked in the whole staff was there to greet us!! They handed Matthew Jewels and told him they wanted to give her to him! Matthew was at a loss for words and fighting to hold back his tears of pure happiness! But, that wasn't all! The staff took Matthew around the store and told him anything and everything he wanted was his!! They took Matthew around the store and helped him fill a cart full!!! Matthew got clothing for Jewels, collars, toys, treats, puppy pads, cages, dishes, life jacket, car seat carrier, car transporter, shampoo, flee collar, vitamins, brushes, leashes, the list kept going too! Our receipt was taller then 6 foot!! Again, this was all FREE!! Then they went on to tell us they would supply Jewels FREE food for life!! Wait, that's not all!! They also gave us all her shots and vet visits FREE!!! I couldn't help but to break! Their hearts were so loving! The whole staff had huge smiles on their faces as they talked with Matthew the whole time!! They even walked us to our car and helped us load everything up! Their love and kindness didn't stop there either. Sadly, 6 months later Matthew passed away ??. He fought hard for two months in the PICU, but his diseases wouldn't let up. Matthew passed away two weeks passed his 10th birthday (April 20, 2015). We decided to have a celebration of life for Matthew. We asked everyone to wear Superheros or Star Wars clothing in honor of Matthew. We also started raising money (Matthew's wish) for the team at Mott children's hospital for research, treatment, and hopefully a cure! The day of Matthew's celebration of life Petlands entire staff wore superhero shirts!! They also asked their customers to wear Superhero shirts that day when they came in, all in honor of Matthew. They collected money for Matthew's wish too! Making a large donation! We since have made shirts that we are selling to not only raise awareness but also help with funding for Matthew's wish as well. Petland bought shirts plus made another generous donation! Petland continues again and again to reach out to our family with such kindness, generosity, and pure love! They have time and time again went above and beyond to keep Matthew's memory alive, to help a mom with a broken heart, and to help change the future for all whom are suffering from these horrible disease. Petland has touched my heart so very deeply. They didn't just give us a dog and move on, they stood by us and they have support us...they are a true blessing to our family and our hearts. They will FOREVER be apart of our life's and I'll NEVER forget all they have done and continue to do for our family and Matthew's memory! Petland you guys change life's for the better and you do make a difference. Thank you for being our angels in disguise ????????
Jessica Lewis
Customer Comments: Petland of Novi loves and cares for all pets as if each per were their own!!! They have everything needed to care for your pet and more.
Dan Hart
Customer Comments: Great place!! I highly recommend them to all of my friends!
Ashelynn Norris
Customer Comments: They are always helping people and animals. They are always having contest to win things. Great people!!
Sydney Noble
Customer Comments: here are cute and well kept puppies that go quickly into warm and responsible homes.
DARIA PARKER
Customer Comments: My family and I arrived at the store at around 4p, we were greeted by Brenden. We were initially just looking, with a specific breed in mine that we wanted. Several caught our eye, each puppy we inquired about we were given thorough information. Payment options were explained in detail & also puppy packages were explained. With the great customer service shown to us our family has decided to add to our family & we will be going to pick up our puppy shortly. This is a great family orientated store.
Cassidy Woodward
Customer Comments: I love Petland! The people there are great people! I love the contest you do, entering the cutest puppy contest with Rudy my Cavi?? I get compliments ALL THE TIME that Rudy is the cutest little dog ever! So glad I adopted him through Petland!
Paige Jaworowski
Customer Comments: I love visiting petland novi, the animals are so cute and the staff is so helpful and friendly
Shuna Nance
Customer Comments: They were very kind and courteous!!!..the customer service was A1..and brought home a precious little fur baby??
Samantha Marino
Customer Comments: When I called about information on a dog they were really nice,and explained everything in detail.very helpful, nice,and friendly.
Morgan Banks
Customer Comments: Everybody is so nice and helpful! They have the cutest puppies!
Jessica Drogemuller
Customer Comments: Almost two years ago, my family brought Cali home from Novi. We had just moved to Michigan after living in California (hence the name) for almost 20 years. She was just what we needed to truly make our house a home. The price may have been a little up there, but she was worth every penny. The workers were so friendly and welcoming. We are very happy with our experience there and could potentially be coming back for another bundle of happiness to bring into our home within the next few months.
Phyllis Welch
Customer Comments: hird awesome pup! Excellent service! Kate was very helpful in helping us get our new baby. My daughters fell madly in love with our new baby. Great experience & very knowledgeable. Thank you!Also~ Chris was outstanding too. Couldn't be happier.
Kaiten Kirk
Customer Comments: Workings are very helpful and store is nice and clean , great place to get your forever friend
Caylie Hudson
Customer Comments: Absolutely amazing! Best place to go to for all of your pets needs.
Tina Mallo
Customer Comments: Petland Novi, is a great family owned est. located in Twelve Oaks Mall, with an amazing selection of puppies to choose from. Find your forever canine today!
MK sonamy fan
Customer Comments: They're always so nice and helpful. Really a great store!
Megan Wuerfel
Customer Comments: My husband and I got our english bulldog/basset hound from this petland and it was a great experience. Not only were the employees very knowledgable about the puppies and the purchasing process, but they also gave us the right amount of time and privacy to decide which puppy suited us best.
Marco Ramirez
Customer Comments: I have been looking for a goldendoodle for months and 2 months ago I seen on Facebook that this place had one. Meant Kiana and took her home that same day! The ppl are awesome, and great service!
Hilary a
Customer Comments: I read all about you guys and I like the website! There's so many good reviews
Lisa Rypma
Customer Comments: They are so helpful with any questions you have and they are very actively involved in their Facebook page!
mike flynn
Customer Comments: I always have a great shopping experience when I stop by. I'm really proud to be supporting a local business!
april ludden
Customer Comments: We love the puppy that we got from Petland Novi. The staff made adopting our new pet very easy. They were knowledgeable, and very friendly. I would recommend them to anyone looking for a new pet.
Carly Schaefer
Customer Comments: Great place and the cutest puppies! Definitely a reputable place and would recommend others to check it out!
Bonnie Lee
Customer Comments: I have never adopted a furry friend from here but I have called on a few...okay maybe more than a few furbabies. Everytime they were friendly and knowledgeable and really cared.
Lacey Watson
Customer Comments: I think the work they do is amazing and will definitely be contacting Petland Novi for our next pet family member!
Ana Gonzalez
Customer Comments: Very friendly service , very organized and Clean love ther dogs. Just makes me wanna get them all lol :)
Kirsten Kukulski
Customer Comments: Very kind and thoughtful about our fur babies they all truely love and appreciate our pets! Highly recommend petland novi !
Holly Schmidt
Customer Comments: Love the place and the workers. They make sure it is clean and suitable for the gorgeous animals!
Windjammer Lexington
Customer Comments: I have heard nothing but great things about Novi petland! My friends bought a puppy from here and have had a great experience!
Shy Woltman
Customer Comments: Friendly staff great place, very helpful! Will definitely return & recommend
Nicole VanLoon
Customer Comments: Workers are extremely friendly and care very much about the puppies! Definitely a 5 star puppy place!!
Carly Vivio
Customer Comments: Great experience shopping in the store for pet supplies.
Jessica Reyes
Customer Comments: The staff is extremely people friendly, absolutely love going in and purchasing new things for my baby.
Krysta James
Customer Comments: Called to set up an appointment and they were super polite and helpful! They also have the cutest puppies around!!!
Cathy Tulock
Customer Comments: My daughter wanted a dog all throughout her child hood and never was able to have one due to her father's allergic. My husband became allergic to dog dander when he was a child and becomes very asthmatic. When shopping one day at 12 oaks mall in Novi in 2015 daughter now an adult we popped into pet land Novi to see puppies. We met a little Morkie and was given details from the staff that morkies are hyper allergenic and have hair not fur. We (she) adopted Bently that night and we knew we were taking a risk of dad's allergies. Bentley has been part of our family for a year now and no symptoms from dad accept love and a special bond. Our daughter is 20 now and we know it won't be long for her and Bentley to move out and on with their own life. But until then we get to spoil him rotten.
Nicole Meteer
Customer Comments: we bought Leia from petland and would buy another dog from their again!
Karestyn LaRoque
Customer Comments: I love Pet land my friend got a dog from there over a year ago and shes the cutest dog ever and so well behaved and was already potty trained when she got her. I ended up getting a bany pug this December that passed and hes my son and daughters bestfriend.
Quavontae Smith
Customer Comments: Great people! Very nice and caring to make sure the puppy you leave with is the best choice for you.
Mallory Schwartz
Customer Comments: Always extremely helpful and informative in choosing the right puppy for my family. They've also helped pick out food and medicines for our doggies!
Micki Wickenhiser
Customer Comments: Healthy and well cared for fur babies. Friendly and knowledgeable staff. Good experience with Petland Novi
Jessica Dean
Customer Comments: The Saturday I went the employees were outstanding especially with being so busy!!! Loved every minute of the store and everyThing going on :)
Marissa Mueller
Customer Comments: Although I have never been into this shop, I am always finding that they have awesome reviews and are always posting and communicating with people like myself through Facebook that cannot make it in.
Meg H
Customer Comments: The people there were so helpful and friendly and it is one of the best pet stores I've shopped at. 10/10
Taylor Campbell
Customer Comments: I have not personally been here but my friend bought a German Shepherd puppy from you guys and he is doing great and loves his new family.
Erika Shreeve
Customer Comments: I have been here a few times and love how clean the facility is! Everyone is so nice and friendly i would highly recommend them!!
John Byrd
Customer Comments: Got our golden doodle, Lacey from here and we absolutely love her ?????? We love that her first 3 vet visits were included in her cost!
Misty Clark
Customer Comments: Pet land is a great place to go for everything I need for my dog. The staff is always friendly and they always have what I'm looking for.
savannah marie
Customer Comments: Love this place! If you are looking for a pup it's the perfect place to go! And the people are great to work with!
Danielle Shorkey
Customer Comments: Petland Novi has the cutest dog clothes, bags and toys! My family's 4 dogs have loved everything we have bought there!
Cheyenne Quinn
Customer Comments: Love the people and the work place, they always know how much our animals mean to us and of course to them! The animals are well taken care of and would recommend this place to just about everyone!!!
Heather Hazlewood
Customer Comments: I LOVE this place :) we recently just adopted our sweet boy from there and we couldn't be happier. The gentleman who helped us, as well as everyone else there, was super helpful and informative about everything. Our sweet little German Shepherd, Stark, is doing so well and is adjusting perfectly. He came with everything he could need to be brought up well. I love this place!
Andre Ameye
Customer Comments: My puppy's name is Parker he is a boxer and is about 17 weeks now it makes me want to cry because he is growing up so fast! He's definitely the most cutest puppy ever he is very loving playful cuddly precious and gets along with just anybody he is excited to meet anybody and everybody! He's is the sweetest boy ever so please pick him I know everyone will love him too!
Amanda Henry
Customer Comments: Petland Novi has the cutest dogs and looks like they take a lot of pride into helping these pets find homes! When the time comes for me to adopt again, I will be sure to come to petland!
Heide Novack
Customer Comments: Our whole family loves to visit the Novi Petland. The puppies are always sooooo cute and ready to interact with us (playing through the glass) The staff here loves the animals they care for. - The staff is always very nice and helpful.Our puppy Cupcake is the cutest - she is super playful and just the right amount of naughty. She loves to cuddle and give kisses.
Stephanie gillies
Customer Comments: We go here all the time to look at the puppies! The staff is very caring and wants to make sure each puppy has a good home! I love petland!
Abby Avery
Customer Comments: Personally haven't adopted from here but a few of my friends have and they were absolutely impressed! Keep up the amazing work.
Carly Ginzinger
Customer Comments: The animals were well kept and the staff was very nice! They give you a lot of cool stuff upon the purchase of your puppy!
Jennifer Kuretich
Customer Comments: My husband & I got out first pup from petland novi! Buying a new puppy can be scary, but all the staff was amazing & informed us with all we needed to know. Our little guy just turned one years old & we are so half with him! Great place & we always recommend them to our friends & family! :)
Ashley Bessette
Customer Comments: Cutest puppies I've ever seen! Kudos to the photographer! Can't wait to get another puppy!
Amy Russell
Customer Comments: I've only heard great things about this place! I've met a few puppies from their store and they all turned out so well.. Friendly, cuddly, and just all around great dogs! They're all soo cute too! I entered into a cutest puppy contest that they have. They always have,any opportunities to win stuff to help care for your animals. It's an amazing place!
Amber Kropp
Customer Comments: Mari is the cutest puppy because she is funny, she plays the cutest little games with our family, her ears are bigger than her head right now, and she has the head tilt down to a T! She's growing so fast, she is totally potty trained. She has many nicknames, and she lives up to them all! She's the total adorable diva! and our family is so lucky to have such a loving and energetic puppy around to bring our spirits up. She's like a comedian in the dog world!!! Mari has a personality of her own and she fits perfectly into our family :)
Karen Roberson
Customer Comments: We got our Havachon at Petland a little over a year ago and had a great experience. I financed him which was also a great experience. Our dog Oso is amazing, he is so handsome and he is healthy and happy.
Kalee Sue
Customer Comments: I actually just learned about Petland Novi a couple weeks ago. When I went there I had an awesome time. Staff cares about your fur baby just as much as you do! Wonderful experience.
Ashley peacock
Customer Comments: I have visited Petland-Novi numerous times and have reviewed such wonderful service. The staff is very educated on the health and wellness of each breed.
J Houghto
Customer Comments: Alyson honestly made my visit while my family was with Chris. Both were friendly and open to conversation about other things other then animals if I need a reason I would come back for the friendliness of the staff
Dana Cunningham
Customer Comments: All these pups are absolutely adorable! They all look well maintained and it's so relieving to see people out there properly taking care of these beautiful animals! Way to go Petland of Novi!!
Holly Beard
Customer Comments: Got my bear (french bulldog) from here and they made buying a breeze. Its coming up on one year since we brought him home and he is the light of my life
Gabriella Scarpelli
Customer Comments: Great location! Everyone very helpful. You can tell they truly care for the animals there.
Teresa Reder
Customer Comments: Everyone was very helpful and nice. Kayla was very thorough and made me very comfortable with my purchase.
nicole Caruso
Customer Comments: I haven't adopted a dog from here, but every time I go in I am SO tempted. I would love to take a furry friend home from here. Its a great place with great customer service!
l saam
Customer Comments: My name is Shelby Morris, every time that I'm in town visiting home from school I also go to this pet store. The people who work here a very caring and love the animals. I can see their passion for these animals. My favorite part is playing with the puppies!
Marissa Knox
Customer Comments: Petland in Novi has an extremely helpful staff. They provided us with the information and supplies we needed to start the journey as puppy owners. I couldn't be more pleased with the service I recieved there. We have one happy puppy! :)
sophia schumacher
Customer Comments: Love coming to this store, every time I visit the Novi Mall Petland is the highlight of my trip. (That's saying a lot because I love shopping!!!) A lot of pet stores are dirty and the staff can be unfriendly, but this store is always clean and someone always welcomes you into the store no matter how busy they.
Samantha Robinson
Customer Comments: I have been inside of Petland Novi a couple of times now and had a great experience each time. The dogs are very well cared for and it is exceptionally sanitary inside. If you are thinking of investing in a new puppy, Petland Novi is the place to go!
Bianca Rodwell
Customer Comments: I couldn't have asked for better service in selecting the perfect dog for me. Born on the day I lost my grandfather Bear as been the perfect pet since we first met in the store. A huge thank you to Steven. You were amazing. All the staff were completely nice and very helpful. I can't express how thankful I am of PetLand Novi.
anthony decker
Customer Comments: We have not purchased a pet from Petland Novi yet; that where be when we go to purchase our next dog. We have seen hundreds of posts of discussing care for their adorable dogs and they look as though they have every possible dog supply in stock! I cannot wait to adopt our next little fur baby from them!
Kylie Swanson
Customer Comments: I haven't adopted a dog from Petland but I LOVE seeing the puppy pictures on my Facebook feed. After browsing their website it seems like they really care for their animals. Definitely would consider adopting from Petland Novi in the future!
Kassie Herbst
Customer Comments: Love Petland Novi! The quality of care they deliver to their animals is excellent. Plus they donate to animal shelters! Wonderful staff, top-notch pet treats and toys. They're the best!
Brittany Tanke
Customer Comments: They always have super cute photos of puppies and adoptions! Makes my day seeing puppies finding new homes. Definitely know where I'm going to get my next pooch!
Kayla Kaminski
Customer Comments: Animal care is obviously #1 here, such great people involved in this place!
Casandra Osborn
Customer Comments: They always have really cute dogs for sale and the employees are always very helpful and kind
Sharon Garrett
Customer Comments: I love this store. I didn't get my puppy from them, but I shop there quite often. Everyone is very helpful and offer all types of advice. You can tell they love what they do and the pets.
Tiffany Holland
Customer Comments: Petland Novi knows that our pets are our family. Their caring and thoughtfulness extends to all those who love and care dearly for their fur babies. What a fun and sweet way to allow the people of Michigan to share in a bit of their happiness of life. I love getting to see all the wonderful pictures. They make me smile.
Amy Gilliam
Customer Comments: The happiest place on Earth is an understatement! Every puppy and kitten looks so adorable, healthy, and happy when you come in and the staff is so helpful! I always tell people they need to go to the "puppy store" because it's not only fun, but a great way to meet a forever friend!
Alexis Rau
Customer Comments: Best store in the world. Tons of the cutest puppies and you can even have sessions to play with any of them! Also a super friendly staff! Always my very first stop when I go to the Twelve Oaks Mall in Novi!
Andrea Fignar
Customer Comments: Went here to search for new puppy and staff was extremely knowledgeable friendly and helpful!
Chelsea Morris
Customer Comments: I haven't adopted a dog from here, but every time I go in and on their website I am very tempted to just get one. I would love to take a furry friend home from here. Maybe sometime soon I will. Its a great place with great customer service and great people!
Keith Risch
Customer Comments: Adopted my puppy here in March and it was a great experience!, the staff was amazing and the puppy's are super cute!
erin shaheen
Customer Comments: We got our puppy in October 2016. He was I at 10 week old Fruggle. He is the happiest puppy that anyone will ever see. We didn't have any problems or complications, the staff was great. The process in which you adopt a puppy is amazing. They set you up with everything you're going to need in training, bedding, food. The experience was overall awesome. I can't begin to say how happy we are with this store. Many people have problems with pet stores because they think they're puppy mills but little do those people know that not all places who sell puppies are puppy mills. All these puppies were well fed, well groomed, and well socialized. Our puppy came already registered, and was up-to-date with all of his shots. I would recommend this pet store to anyone who wants to get a puppy to bring into their family. I can't begin to think enough Petland Novi for helping us with this addition to our loving family.
Julie Howell
Customer Comments: Very helpful and attentive employees. Love this place!
Rebecca Lowe
Customer Comments: Super clean, amazingly friendly - when you are ready to find your true Fur-ever friend, choose Petland Novi! These guys are doing it RIGHT!!!
Sarah Kappele
Customer Comments: Love this store! Always enjoy going there :) So friendly, helpful, and personable.
Susie Carr
Customer Comments: Good experience. We got our Doxie from there and everyone is helpful and knowledgeable. It was clean and we got alot with our puppy package.
Lexi Payne
Customer Comments: Great store, always has a great selection of dogs. Have always had great experiences there when visiting.
Haley Kopis
Customer Comments: We purchased our cocker spaniel from Petland in Novi. I seen her picture on their facebook page and instantly fell in love with her. That day we went to the store and walked out with the most amazing puppy ever!
Lisa Drouillard
Customer Comments: Love coming to Petland Novi! Every time I have been out here has been a wonderful experience. The store is always nice and clean, and the staff is always very friendly and attentive! They always have all the products I'm looking for, and they want only the best for all of our little fur friends. I have only great things to say of Petland Novi!
Katy Campbell
Customer Comments: I've always had such a positive experience at Pet land. They have such a wide variety of dogs and then even after I got my dog they have everything you need to take care of him or her
Calvin Ateek
Customer Comments: last november i purchased my yorkshire terrior, he became beyond my expectations. Lucky, is the most energetic lovable creature i have ever came upon. I couldn't thank Petland enough for taking care of my pet as well as they did. Thanks to Petland for taking upmost care of Lucky I appreciate all that you guys did.
Ja Mi
Customer Comments: Awesome place to go to! Found everything and the staff were very helpful. Planning to come back soon!
Andrea Krug
Customer Comments: We love stopping in here and looking at all of the sweet puppies! Definitely will be returning when we are ready for puppy #2!
Sue Raccosta
Customer Comments: he staff is very attentive and knowledgeable Not to mention the pupppies are the cutest in Michigan! Clean, healthy and absolutely adorable! Hands down, my favorite place to visit in the mall!
Nicole Chapman
Customer Comments: We got Regulator from Petland and had a great experience. We were in and out quickly with all the essentials. We just love our dog to pieces!
Heather Chapman
Customer Comments: My sisters bullet dog came from this location and she is the cutest happiest puppy ever. I also love all the pictures of al the dogs dressed up, I just wish I could adopt them all!! Great store!!
Vanessa G
Customer Comments: I bought my dog from here a few yrs ago and couldn't be happier. He has added so much happiness to our family. I never thought we would own a dog due to my son's issues with asperger's... Dogs in general would shy away due to his loud nature...but our Groot not only warmed righted up to him, he Cry's when he sees my son. Defiantly would recommend this place if you're looking for a puppy.
Olivia Thompson
Customer Comments: The staff here is super helpful. I went on a Saturday at noon, there were customers everywhere. The place was a mad house. But the employee who first started to help me never stopped helping. I now have a furry, 4 legged friend thanks to the amazing staff!
Chosen Generation Band
Customer Comments: We got our dog Peaches here 13 years ago, through all the moves and everything she's still alive and one of the best dogs I've met. Happy I could grow up with her.
David Dann
Customer Comments: Holley was amazing and very helpful for a new dog owner. She was very thorough with everything, she was awesome. When we fist came in, and just as helpful when we came back to pick up our new puppy.
Jennifer Olejnik
Customer Comments: We visit this store anytime we are at the mall and enjoy seeing the dogs. Every time we visit we see several dogs we would love to take home.As a result we have purchased three dogs from this store. We would probably have gotten more if we didn't already have several dogs at home. Each time we got a dog here we had a wonderful experience. All three of our dogs from Petland are extremely happy and healthy.I would recommend Petland Novi to anyone looking for a family pet.
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