I am so impressed with the service I received today! I was called back on a puppy inquiry. The woman was able to give me all the information I asked for. I asked where the pup came from, concerned about a puppy mill. She told me who the breader was, where he was located and let me know about his ratings. The pup I looked at was out of my price range but she took my price range and will keep me on the list if one comes in. Very impressed!